At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Earn up to £12.56 per hour, enjoy discounts, and receive a complimentary breakfast.
- Other info: Flexible working options and a clear career path await you!
- Why this job: Be part of a supportive team and kickstart your career in hospitality.
- Qualifications: Passion for customer service and a friendly attitude.
Reception Team Member – Scarborough South Bay Premier Inn
Whitbread North Yorkshire, England, United Kingdom
We’re currently recruiting in our Scarborough South Bay Premier Inn. Working 14 hours per week, paying up to £12.56 per hour.
Pay rate: Up to £12.56 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 14 hours per week
Location: Falconers Rd, Scarborough YO11 2EN
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start plus the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
Join our team at Scarborough South Bay Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.
Job ref: 112883‑4492
Advertised: 15 Oct 2025
Reception Team Member in Scarborough employer: Whitbreadrestaurants
At Whitbread's Scarborough South Bay Premier Inn, we pride ourselves on being an excellent employer that values diversity and inclusivity. With a commitment to employee growth through comprehensive training and clear career paths, alongside generous benefits like discounts on accommodation and meals, we create a supportive work culture where every team member can thrive. Join us for a rewarding experience in the heart of North Yorkshire, where your passion for customer service will be celebrated and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Whitbread and the Premier Inn brand. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! As a Reception Team Member, customer service is key. Be yourself and let your passion for helping others come through in your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Reception Team Member in Scarborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Team Member role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors – first impressions matter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Whitbread.
How to prepare for a job interview at Whitbreadrestaurants
✨Know the Company
Before your interview, take some time to research Whitbread and the Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Team Member, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations or provided exceptional service, as these stories will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, or career progression within Whitbread. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for your interview. A neat appearance reflects your professionalism and respect for the opportunity. Remember, you’re aiming to be the friendly face of the hotel, so let that shine through in your outfit!
