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For Companies At a Glance
- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join Premier Inn, a leading hospitality brand in the UK.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; clear career progression and inclusive culture.
- Qualifications: Open to over 18s; no prior experience required.
- Other info: Flexible working options available; we value diversity and encourage all backgrounds to apply.
Why you’ll love it here
- Warm welcome and simple administration system to make your job easier from the start
- Clear career path within Whitbread’s leading hospitality business
Pay Rate
Up to £13.16 per hour
Contract Type
Fixed term Contract – we don’t do zero hours contracts! Over 18s only.
Hours
24 hours a week – guaranteed hours to plan your week around
Location
Sir Alex Ferguson Way, Trafford Park, Stretford, Manchester M17 1WS
Benefits
- Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants
- Company pension and save as you earn scheme
- Discounts: money off shops, utility bills, travel, cinema trips, supermarkets and more
- Complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Manchester Old Trafford Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem‑solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Our Commitment to Diversity
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.
Job Ref
111531-4492
Advertised
11 Oct 2025
#J-18808-Ljbffr
Nights - Team Member employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Being able to demonstrate your ability to handle guest interactions calmly and effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills. As a Nights Team Member, you'll need to think on your feet, so be ready to share examples of how you've successfully resolved issues in the past.
✨Tip Number 4
Show enthusiasm for working night shifts. Many applicants may shy away from this, so expressing your willingness and excitement about the role can make you a more attractive candidate.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your calm personality, problem-solving abilities, and any experience in hospitality or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Whitbreadrestaurants
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, demonstrate how you handle stressful situations and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is key in this role. Share examples from your past experiences where you provided excellent service or resolved issues effectively, even if they are from different contexts.
✨Emphasise Problem-Solving Abilities
The ability to solve problems quickly is essential. Prepare to discuss scenarios where you've had to think on your feet and how you approached those challenges.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and be ready to explain why you want to work there, focusing on their values and commitment to inclusivity.