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- Tasks: Support hotel guests overnight, ensuring their safety and comfort.
- Company: Join Whitbread, the UK's leading hospitality business with a commitment to inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: Flexible hours, guaranteed shifts, and a clear career path make this role appealing.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we encourage applications from under-represented groups.
Whitbread Southampton, England, United Kingdom
Nights Team Member
Whitbread Southampton, England, United Kingdom
1 week ago Be among the first 25 applicants
We\’re currently recruiting in our Southampton North Premier Inn. Working 24 hours per week, paying up to £13.16 per hour.
Nights Team Member – Southampton North Premier Inn
Come and be a Nights Team Member at Premier Inn in Southampton North. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.16 per hour
CONTRACT TYPE:
Fixed Term until 25/09/25. Over 18s only.
HOURS:
24 hours a week across 3 nights – weekends included, guaranteed hours to plan your week around (if it’s in the week only, say: “Weekdays only – get your weekends back!”)
LOCATION:
Premier Inn Southampton North
Romsey Road, Nursling, Southampton, SO16 0XJ
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Southampton North Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 74388-4492
Advertised: 05 Jun 2025
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Nights Team Member employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Being able to demonstrate your ability to handle guests' needs, especially during night shifts, can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios that may arise during night shifts, such as dealing with guest complaints or ensuring safety protocols are followed. This shows your proactive approach to the role.
✨Tip Number 4
Network with current or former employees of Whitbread or Premier Inn. They can provide valuable insights into the company culture and what they look for in a Nights Team Member, which can help you tailor your approach.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Whitbread is looking for in a Nights Team Member. Highlight your calm personality and customer service skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related to hospitality. Emphasise any customer service roles or situations where you've demonstrated problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their mission of providing a good night's sleep for guests.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Whitbreadrestaurants
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you maintained composure and provided excellent customer service.
✨Highlight Problem-Solving Skills
The role requires quick thinking and problem-solving abilities. Prepare to discuss scenarios where you've successfully resolved issues, especially in a customer service context. This will show that you're ready to tackle challenges head-on.
✨Emphasise Health and Safety Knowledge
Since you'll be responsible for guest safety overnight, it's important to convey your understanding of health and safety protocols. Brush up on relevant regulations and be ready to discuss how you would ensure a safe environment for guests.
✨Express Enthusiasm for the Role
Let your passion for hospitality shine through. Talk about why you want to work at Premier Inn and how you can contribute to creating a welcoming atmosphere for guests. A genuine interest in the role can set you apart from other candidates.