Nights Team Member

Nights Team Member

Royal Leamington Spa Full-Time No home office possible
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At a Glance

  • Tasks: Support hotel guests overnight, ensuring their safety and comfort.
  • Company: Join Whitbread, the UK's leading hospitality business with a commitment to inclusivity.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
  • Why this job: Immediate start with guaranteed hours and clear career progression opportunities.
  • Qualifications: No experience needed; just bring your calm personality and customer service skills.
  • Other info: Open to all backgrounds; we value diversity and encourage under-represented groups to apply.

We are currently hiring at Leamington Spa Town Centre Premier Inn. Working 25 hours per week, paying up to £13.16 per hour.

Come and be a Nights Team Member at Leamington Spa Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed.

PAY RATE: Up to £13.16 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.

HOURS: 25 hours a week – guaranteed hours to plan your week around

LOCATION: Regency Arcade, 154-156 Parade, Leamington Spa CV32 4BQ

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Leamington Spa Town Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Nights Team Member employer: Whitbreadrestaurants

Whitbread Royal Leamington Spa offers a welcoming and inclusive work environment where every team member is valued. With guaranteed hours, competitive pay, and a range of benefits including discounts and career development opportunities, you can build a rewarding career in the hospitality industry while enjoying the vibrant community of Leamington Spa.
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Contact Detail:

Whitbreadrestaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nights Team Member

✨Tip Number 1

Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the role.

✨Tip Number 3

Prepare to discuss your problem-solving skills. As a Nights Team Member, you'll need to handle various situations calmly, so think of examples where you've successfully navigated challenges.

✨Tip Number 4

Show enthusiasm for working night shifts. Expressing your willingness and ability to work during these hours can set you apart from other candidates who may prefer daytime roles.

We think you need these skills to ace Nights Team Member

Customer Service Skills
Problem-Solving Skills
Health and Safety Knowledge
Calm Personality
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Whitbread is looking for in a Nights Team Member. Highlight your calm personality and customer service skills in your application.

Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Even if you don't have direct experience, emphasise transferable skills like problem-solving and health and safety knowledge.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Whitbread and how you can contribute to their team, especially in ensuring guest safety and comfort.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Whitbreadrestaurants

✨Show Your Calm Personality

As a Nights Team Member, your calm demeanour is crucial. During the interview, demonstrate how you handle stressful situations and maintain composure, as this will reassure the employer of your ability to manage overnight guests effectively.

✨Highlight Customer Service Skills

Customer service is key in this role. Be prepared to share examples of how you've provided excellent service in the past, even if it's from previous jobs or volunteer experiences. This will show that you understand the importance of guest satisfaction.

✨Discuss Problem-Solving Abilities

The job requires quick thinking and problem-solving skills. Think of scenarios where you've successfully resolved issues and be ready to discuss them. This will illustrate your capability to handle unexpected situations during the night shift.

✨Express Enthusiasm for the Role

Employers love candidates who are genuinely excited about the position. Make sure to convey your enthusiasm for working at Premier Inn and how you align with their values, especially regarding inclusivity and diversity.

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