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- Tasks: Be the friendly face of the hotel, welcoming guests and serving delicious food and drinks.
- Company: Join Premier Inn, a part of Whitbread, known for its inclusive culture.
- Benefits: Earn up to £12.56 per hour with discounts on stays, meals, and more.
- Why this job: No experience needed; enjoy training and a clear career path.
- Qualifications: A positive attitude and a passion for customer service.
- Other info: Flexible hours and a warm, supportive team environment.
Front of House Team Member – Premier Inn Castleford (Xscape, M62 J32)
Work 15 hours per week at Premier Inn Castleford (Xscape, M62 J32), Colorado Way, Castleford WF10 4TA.
Pay rate: up to £12.56 per hour.
Contract type: Permanent – no zero hours contracts.
Hours: 15 hours per week.
Location: Premier Inn Castleford (Xscape, M62 J32), Colorado Way, Castleford WF10 4TA.
No experience needed.
Why you’ll love it here:
- Training and support: warm welcome and simple administration system; clear career path within Whitbread.
- Whitbread Benefits card: up to 60% off Premier Inn rooms, 25% off meals in all Whitbread restaurants.
- Pension and saving schemes: company pension and save‑as‑you‑earn scheme.
- Discounts: money off shops, utility bills, travel, cinema trips, supermarkets and more.
- Complimentary Premier Inn breakfast for two when you join.
What you’ll do:
- Be the friendly face of the hotel, welcoming guests and ensuring a pleasant experience from check‑in onward.
- Prepare and serve cocktails, dishes and other food items as required.
- Assist the housekeeping team to prepare rooms, ensuring they are perfect for guests.
- Provide excellent customer service and be part of Whitbread’s inclusive culture.
We believe everyone is unique. We are committed to an inclusive organisation that values diversity and welcomes candidates of all backgrounds.
Under‑represented groups are strongly encouraged to apply. We offer workplace adjustments, part‑time and flexible working where possible.
Job ref: 112370‑4492
Advertised: 14 Oct 2025
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Ground Floor - Team Member employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your personality and skills can contribute to creating a welcoming atmosphere for guests. Remember, they want to see the real you!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don't have direct experience, think about how your past roles can relate to being a Team Member with us.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Whitbreadrestaurants
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, culture, and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Front of House Team Member, being friendly and approachable is key. During the interview, let your personality shine through! Share experiences where you've provided excellent customer service or worked well in a team. This will demonstrate that you can be the welcoming face they’re looking for.
✨Prepare for Common Questions
Think about common interview questions like 'Why do you want to work here?' or 'How would you handle a difficult guest?'. Prepare your answers in advance, focusing on how your skills and attitude make you a great fit for the role, even if you don’t have direct experience.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have a chance to ask questions. Use this opportunity to show your interest! Ask about training opportunities, the team culture, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the job is right for you.