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- Tasks: Welcome guests and provide top-notch customer service at Chichester Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business.
- Benefits: Earn up to £12.56 per hour with discounts and a complimentary breakfast.
- Why this job: Kickstart your career in hospitality with no experience needed and clear growth opportunities.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Flexible hours and a commitment to inclusivity and diversity.
Overview
Ground Floor Team Member – Chichester Premier Inn. Working 12 hours per week, paying up to £12.56 per hour. Immediate start, no experience needed.
Responsibilities
- Join our team at Chichester Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
- As the friendly face of our hotel, welcome guests and help them rest easy from the moment they check in – be it making a cocktail, serving a meal or coordinating with the housekeeping team to get rooms perfect.
Pay, Contract and Hours
- Pay rate: Up to £12.56 per hour
- Contract type: Fixed term (Until Nov 2025) – we don’t do zero hours contracts
- Hours: 12 hours per week
- Location: Gate Leisure Park, Terminus Rd, Chichester PO19 8EL
Benefits
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Chichester Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Inclusion and Equality
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Note: This description reflects the information available for the advertised role and does not imply any contractual language beyond what is stated above.
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Ground Floor Team Member employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Whitbread and Premier Inn. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've provided great service. Even if it’s just helping a friend or family member, these stories can really make you stand out during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get updates on your application status, so you won’t be left in the dark. Let’s get you started on this exciting journey!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! We want to see how you can bring a friendly and welcoming vibe to our team at Chichester Premier Inn.
Keep It Simple and Clear: Don’t overcomplicate things! Use straightforward language and get to the point. We appreciate clarity, so make sure your application is easy to read and understand.
Highlight Your Flexibility: Since we’re looking for someone who can adapt to different tasks, mention any experiences that showcase your flexibility. Whether it’s serving meals or coordinating with the housekeeping team, we want to know you can handle it all!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on your journey with Whitbread. We can’t wait to hear from you!
How to prepare for a job interview at Whitbreadrestaurants
✨Know the Company
Before your interview, take some time to research Whitbread and Premier Inn. Understand their values, mission, and what makes them a leader in hospitality. This will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Customer Service
As a Ground Floor Team Member, your role revolves around customer service. Be prepared to share examples of how you've provided excellent service in the past, even if it's from previous jobs or volunteer work. Highlight your enthusiasm for making guests feel welcome and comfortable.
✨Practice Common Interview Questions
Think about common questions you might be asked, like 'How would you handle a difficult guest?' or 'What does teamwork mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the job doesn't require formal attire, it's important to look presentable. Opt for smart-casual clothing that reflects the hospitality industry. This shows that you respect the interview process and are serious about the position.
