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Duty Manager
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Whitbreadrestaurants
Duty Manager

Duty Manager

Thirsk Full-Time No home office possible
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Whitbreadrestaurants

At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a leading hospitality brand known for its exceptional service.
  • Benefits: Enjoy guaranteed hours, discounts, and a clear career path with training support.
  • Why this job: Perfect for those looking to grow in management while making a positive impact on guests.
  • Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
  • Other info: We value diversity and encourage applications from all backgrounds.

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We\’re currently recruiting in our Thirsk Premier Inn. Working 12 hours per week, paying up to £13.36 per hour.

Duty Manager – Thirsk Premier Inn

Come and be a Duty Manager at Premier Inn in Thirsk.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.36 per hour

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

16 hours a week – guaranteed hours to help you plan your week around!

LOCATION:

Gateway, Sowerby, Thirsk YO7 3HF

Why You’ll Love It Here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What You’ll Do

Join our team at Thirsk Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 72414-4492

Advertised: 29 May 2025

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Duty Manager employer: Whitbreadrestaurants

At Premier Inn in Thirsk, we pride ourselves on being an excellent employer that values your growth and well-being. With guaranteed hours, a supportive work culture, and a clear career path, you can thrive in a role that not only offers competitive pay but also fantastic benefits like discounts on accommodation and meals. Join us to lead a dedicated team in creating memorable guest experiences while enjoying the perks of working for a company committed to inclusivity and employee development.
Whitbreadrestaurants

Contact Detail:

Whitbreadrestaurants Recruiting Team

View Whitbreadrestaurants Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.

✨Tip Number 2

Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to discuss specific examples of how you've successfully managed teams and improved customer experiences.

✨Tip Number 3

Prepare to demonstrate your knowledge of health and safety standards relevant to the hospitality industry. This will show that you are proactive and understand the importance of maintaining a safe environment for both guests and staff.

✨Tip Number 4

Network with current or former employees of Premier Inn if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Communication Skills
Organisational Skills
Health and Safety Knowledge
Team Management
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability
Sales and Marketing Awareness
Training and Development
Financial Acumen
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, especially in retail or similar environments. Use specific examples that demonstrate your ability to manage teams and deliver excellent customer service.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to creating exceptional guest experiences. Mention how your skills align with the values of Premier Inn and their focus on inclusivity.

Showcase Relevant Skills: Emphasise your organisational and communication skills in both your CV and cover letter. Provide examples of how you've successfully led teams and managed operations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.

How to prepare for a job interview at Whitbreadrestaurants

✨Showcase Your Leadership Experience

As a Duty Manager, your ability to lead a team is crucial. Be prepared to discuss specific examples from your past roles where you successfully managed a team, resolved conflicts, or improved team performance.

✨Demonstrate Customer Service Skills

Highlight your experience in delivering exceptional customer service. Share stories that illustrate how you've gone above and beyond to ensure customer satisfaction, as this is key in the hospitality industry.

✨Understand Health & Safety Standards

Familiarise yourself with health and safety regulations relevant to the hospitality sector. Be ready to discuss how you would ensure compliance and maintain a safe environment for both guests and staff.

✨Express Your Commitment to Inclusivity

Premier Inn values diversity and inclusivity. Be open about your understanding of these principles and how you would foster an inclusive environment within your team, ensuring everyone feels valued and respected.

Duty Manager
Whitbreadrestaurants
Location: Thirsk
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