Duty Manager

Duty Manager

Oswestry Full-Time 28000 - 32000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a leading hospitality brand known for its exceptional service.
  • Benefits: Enjoy discounts on stays, meals, and various retail perks, plus a pension scheme.
  • Why this job: Grow your management skills in a supportive environment with clear career progression.
  • Qualifications: Previous leadership experience in retail or similar roles is essential.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 28000 - 32000 ÂŁ per year.

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We\’re currently recruiting in our Oswestry Premier Inn. Working 32 hours per week, paying up to £13.36 per hour.

Duty Manager – Oswestry Premier Inn

Come and be a Duty Manager at Premier Inn in Oswestry.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to ÂŁ13.36 per hour

Contract Type

Fixed Term Contract until 28th August 2025 – we don’t do zero hours contracts!

Hours

32 hours a week – weekends included – guaranteed hours to help you plan your week around!

LOCATION:

Oswestry Premier Inn, Oswestry, SY10 8NN

Why You’ll Love It Here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What You’ll Do

Join our team at Oswestry Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 72278-4492

Advertised: 28 May 2025

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Duty Manager employer: Whitbreadrestaurants

At Premier Inn in Oswestry, we pride ourselves on being an excellent employer that values your growth and well-being. With guaranteed hours, a supportive work culture, and a clear career path, you can thrive in a role that not only offers competitive pay but also fantastic benefits like discounts on accommodation and meals. Join us to lead a dedicated team in delivering exceptional guest experiences while enjoying the perks of working for a company that champions diversity and inclusivity.
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Contact Detail:

Whitbreadrestaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.

✨Tip Number 2

Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to discuss specific examples of how you've successfully managed teams and improved customer experiences.

✨Tip Number 3

Prepare to demonstrate your organisational skills during the interview. Think of scenarios where you effectively managed multiple tasks or resolved conflicts within a team, as these are crucial for a Duty Manager role.

✨Tip Number 4

Show your enthusiasm for the hospitality industry and your desire to grow within the company. Expressing a genuine interest in career development at Premier Inn can set you apart from other candidates.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Organisational Skills
Health and Safety Awareness
Problem-Solving Skills
Conflict Resolution
Time Management
Adaptability
Sales and Retail Experience
Training and Development
Financial Acumen
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, especially in retail or similar environments. Use specific examples that demonstrate your ability to manage a team and deliver excellent customer service.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to creating exceptional guest experiences. Mention how your skills align with the responsibilities of a Duty Manager at Premier Inn.

Showcase Relevant Skills: Emphasise skills such as communication, organisation, and problem-solving in your application. These are crucial for managing health and safety standards and ensuring smooth hotel operations.

Highlight Inclusivity: If applicable, mention any experiences or initiatives that demonstrate your commitment to inclusivity and diversity in the workplace. This aligns with Premier Inn's values and can strengthen your application.

How to prepare for a job interview at Whitbreadrestaurants

✨Showcase Your Leadership Skills

As a Duty Manager, your ability to lead a team is crucial. Prepare examples from your past experiences where you successfully managed a team, highlighting your communication and organisational skills.

✨Understand the Customer Experience

Premier Inn values outstanding customer service. Familiarise yourself with their approach to guest experience and be ready to discuss how you would enhance it in your role.

✨Demonstrate Problem-Solving Abilities

In hospitality, challenges can arise unexpectedly. Think of scenarios where you've resolved issues effectively and be prepared to share these during your interview.

✨Research the Company Culture

Premier Inn prides itself on inclusivity and diversity. Show that you align with their values by discussing how you can contribute to a positive workplace culture.

Duty Manager
Whitbreadrestaurants
Location: Oswestry
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