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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hospitality brand known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, pension schemes, and discounts on various services.
- Why this job: This role offers a clear career path and the chance to inspire others in a vibrant environment.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
- Other info: We value diversity and encourage applications from all backgrounds.
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We\’re currently hiring at Poole North Premier Inn. Working 37.5 hours per week, paying up to £13.36 per hour
Duty Manager – Poole North Premier Inn
Come and be a Duty Manager at Premier Inn in Poole.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Pay Rate
Up to £13.36 per hour (day shift)
Contract Type
Permanent – we don’t do zero hours contracts!
Hours
37.5 hours a week – guaranteed hours to help you plan your week around!
LOCATION:
Cabot Ln, Poole BH17 7DA
Why You’ll Love It Here
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What You’ll Do
Join our team at Poole North Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 82878-4492
Advertised: 08 Jul 2025
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Duty Manager employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding their commitment to outstanding guest experiences will help you align your leadership style with their expectations during any interviews.
✨Tip Number 2
Highlight your previous leadership experience in retail or similar environments. Be ready to share specific examples of how you've successfully managed teams and improved customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss how you handle health and safety standards in a hospitality setting. Being knowledgeable about these regulations will demonstrate your readiness for the Duty Manager role and show that you prioritise guest safety.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Duty Manager position.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Use specific examples that demonstrate your ability to manage a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Premier Inn's values. Mention how your skills align with the role of Duty Manager and why you would be a great fit for their team.
Highlight Relevant Skills: In your application, emphasise key skills such as communication, organisation, and problem-solving. These are crucial for a Duty Manager role and should be evident in your previous work experiences.
Show Enthusiasm for Inclusivity: Since Premier Inn values diversity and inclusivity, express your commitment to these principles in your application. Mention any relevant experiences that demonstrate your ability to work in diverse teams or support under-represented groups.
How to prepare for a job interview at Whitbreadrestaurants
✨Showcase Your Leadership Experience
As a Duty Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in previous roles, particularly in retail or hospitality settings.
✨Emphasise Customer Service Skills
Highlight your commitment to delivering outstanding customer experiences. Share stories that demonstrate your ability to handle guest complaints and ensure satisfaction, as this is key in the hospitality industry.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is vital for this role. Brush up on relevant standards and be ready to discuss how you would implement them in the hotel environment.
✨Express Your Commitment to Inclusivity
Premier Inn values diversity and inclusivity. Be open about your support for these principles and how you can contribute to creating a welcoming environment for all guests and staff.
