ZIP Nights - Team Member
ZIP Nights - Team Member

ZIP Nights - Team Member

Cardiff Part-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Nights Team Member, ensuring guest safety and comfort overnight.
  • Company: Be part of Whitbread, the UK's leading hospitality business with a focus on inclusivity.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
  • Why this job: Immediate start with guaranteed hours, training support, and a clear career path await you.
  • Qualifications: No experience needed; just bring your calm personality and customer service skills.
  • Other info: We welcome applications from all backgrounds, especially under-represented groups.

We're currently recruiting in our Cardiff Premier Inn Zip. Working 24 hours per week, paying up to £13.16 per hour. Come and be a Nights Team Member at Zip by Premier Inn in Cardiff. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night's sleep with us. Immediate start, no experience needed.

PAY RATE: Up to £13.16 per hour night shift

CONTRACT TYPE:

HOURS: 24 hours a week – guaranteed hours to plan your week around

LOCATION:

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Company pension and save as you earn scheme.
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do: Join our team at Cardiff Zip as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

ZIP Nights - Team Member employer: Whitbread

Join the vibrant team at Cardiff Premier Inn Zip, where we prioritise your growth and well-being. With guaranteed hours, competitive pay, and a supportive work culture, you'll enjoy comprehensive training, career advancement opportunities, and fantastic benefits like discounts on stays and meals. We celebrate diversity and inclusivity, ensuring that every team member feels valued and empowered to thrive in their role.
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Contact Detail:

Whitbread Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ZIP Nights - Team Member

✨Tip Number 1

Familiarise yourself with the specific duties of a Nights Team Member at Zip by Premier Inn. Understanding the role will help you demonstrate your enthusiasm and readiness to contribute to the team during any informal conversations or interviews.

✨Tip Number 2

Highlight your customer service skills in any discussions you have. Since this role involves ensuring guests have a good night's sleep, showcasing your ability to handle guest inquiries and resolve issues calmly will set you apart.

✨Tip Number 3

Network with current or former employees of Premier Inn. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.

✨Tip Number 4

Be prepared to discuss your problem-solving skills. Think of examples from past experiences where you've successfully resolved issues, as this will demonstrate your capability to handle the responsibilities of the job effectively.

We think you need these skills to ace ZIP Nights - Team Member

Customer Service Skills
Calm Personality
Problem-Solving Skills
Health and Safety Knowledge
Communication Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Conflict Resolution
Basic IT Skills
Multitasking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences that align with the role of a Nights Team Member. Focus on customer service skills, problem-solving abilities, and any experience in hospitality, even if it's informal.

Craft a Strong Cover Letter: Write a cover letter that showcases your calm personality and willingness to learn. Mention why you are interested in working at Premier Inn and how you can contribute to ensuring guests have a good night's sleep.

Highlight Your Availability: Since the position requires working 24 hours a week, clearly state your availability in your application. This shows your commitment and helps the employer plan their staffing needs.

Show Enthusiasm for Training: Express your eagerness to participate in the training and support offered by Premier Inn. Highlighting your willingness to learn and grow within the company can set you apart from other candidates.

How to prepare for a job interview at Whitbread

✨Show Your Calm Personality

As a Nights Team Member, your calmness is key. During the interview, share examples of how you've handled stressful situations or provided support to others. This will demonstrate that you can maintain a peaceful environment for guests.

✨Highlight Customer Service Skills

Customer service is at the heart of this role. Be prepared to discuss your previous experiences in customer-facing roles, even if they were informal. Emphasise your ability to make guests feel welcome and comfortable.

✨Demonstrate Problem-Solving Abilities

The ability to solve problems quickly is crucial in hospitality. Think of scenarios where you've had to think on your feet and resolve issues efficiently. Sharing these stories will show your potential employer that you're resourceful.

✨Express Enthusiasm for the Role

Let your passion for the hospitality industry shine through. Talk about why you want to work as a Nights Team Member and what excites you about the opportunity at Zip by Premier Inn. A genuine interest can set you apart from other candidates.

ZIP Nights - Team Member
Whitbread

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