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For Companies At a Glance
- Tasks: Lead shifts and ensure guests have a fantastic dining experience.
- Company: Join Whitbread, the UK's top hospitality business with a welcoming culture.
- Benefits: Enjoy guaranteed hours, discounts, and a £40 meal voucher on joining.
- Why this job: Great pay, career development, and a fun work environment await you!
- Qualifications: Must be over 18 years old; no prior experience required.
- Other info: Permanent contract with 30 hours per week over 4 days.
Come and be the friendly face of Pantruthyn Farm Table Table in Bridgend. Use your fun personality to welcome guests into our restaurant to enjoy their meal. As a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE: Up to and between £10.25-£14.01 per hour* Max. amount paid when you are fully trained and lead the shift.
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 30 hours per week over 4 days – guaranteed hours to plan your week around.
LOCATION: Pantruthyn Farm Table Table, Pencoed, Bridgend CF35 5HY
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do: Join our team at Pantruthyn Farm Table Table as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Step-Up Team Leader employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step-Up Team Leader
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. As a Step-Up Team Leader, your ability to create a welcoming atmosphere is crucial, so let your personality shine through!
✨Tip Number 2
Familiarise yourself with the restaurant's menu and offerings. Being knowledgeable will not only impress the hiring team but also demonstrate your commitment to providing excellent service.
✨Tip Number 3
Highlight any previous leadership or team management experience you have. Even if it's informal, showing that you can take charge and motivate others will set you apart as a candidate.
✨Tip Number 4
Be prepared to discuss how you handle challenging situations in a fast-paced environment. The role requires quick thinking and problem-solving skills, so share relevant examples from your past experiences.
We think you need these skills to ace Step-Up Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Step-Up Team Leader. Highlight your relevant experience in customer service and leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous leadership roles or customer service experience, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Pantruthyn Farm Table Table and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Whitbread
✨Show Your Personality
As a Step-Up Team Leader, your fun personality is key. Make sure to let your character shine through during the interview. Smile, be friendly, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Leadership Experience
Since this role involves taking charge of shifts, be prepared to discuss any previous leadership experience. Share specific examples of how you've successfully led a team or managed a situation, showcasing your ability to motivate and guide others.
✨Emphasise Customer Service Skills
Outstanding customer service is crucial in this role. Be ready to talk about your approach to providing excellent service, including how you handle difficult situations or ensure guest satisfaction. Use real-life examples to illustrate your points.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities, team dynamics, or what a typical shift looks like at Pantruthyn Farm Table Table.
