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- Tasks: Welcome guests and ensure a smooth check-in experience at our hotel.
- Company: Join Premier Inn, part of Whitbread, the UK's leading hospitality business.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of a fun team with clear career paths and a commitment to inclusivity.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
- Other info: Guaranteed 24 hours per week with no zero hours contracts.
3 days ago Be among the first 25 applicants
We\’re currently recruiting in our Redhill Reigate Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.
Receptionist – Redhill Reigate Premier Inn Hotel.
Come and be a Receptionist at Premier Inn in Redhill Reigate. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £13.06 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
24 hours a week – guaranteed hours to plan your week around
LOCATION:
Redhill Reigate Premier Inn , Brighton Road, Salfords, Redhill RH1 5BT
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Redhill Reigate Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 80369-4492
Advertised: 27 Jun 2025
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitality
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Receptionist employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, showcasing your ability to handle guest interactions will make you stand out as a candidate who can thrive in a hospitality environment.
✨Tip Number 3
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and what it takes to succeed as a receptionist, which can give you an edge in your application process.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in customer service. Be ready to share specific examples that demonstrate your problem-solving skills and ability to create a welcoming atmosphere for guests.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Premier Inn is looking for in a Receptionist. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in hospitality or customer service, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Premier Inn and how your values align with their commitment to inclusivity and customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitbread
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer to demonstrate your customer service skills.
✨Know the Company
Research Premier Inn and Whitbread before your interview. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Common Questions
Think about common interview questions for a Receptionist position, such as how you would handle difficult guests or manage multiple tasks. Prepare specific examples from your past experiences that highlight your problem-solving and multitasking abilities.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
