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- Tasks: Support hotel guests overnight and ensure their safety and comfort.
- Company: Join Premier Inn, a leading name in the UK hospitality industry.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Gain valuable experience with guaranteed hours and a clear career path in a diverse environment.
- Qualifications: No experience needed; just bring your calm personality and problem-solving skills.
- Other info: Open to all backgrounds; we value diversity and inclusivity.
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We\’re currently hiring at Plymouth East Premier Inn. Working 32 hours per week, paying up to £13.16 per hour.
Nights Team Member – Plymouth East – Premier Inn Hotel
Come and be a Nights Team Member at Premier Inn in Plymouth East. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.16 per hour
CONTRACT TYPE:
Fixed Term Contract until 02/10/2025 – we don’t do zero hours contracts! Over 18s only.
HOURS:
32 hours a week – guaranteed hours to plan your week around
LOCATION:
300 Plymouth Rd, Crabtree, Plymouth PL3 6RW
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us (Premier Inn only)
What you’ll do:
Join our team at Plymouth East Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 94185-4492
Advertised: 18 Aug 2025
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Nights - Team Member employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Being able to demonstrate your ability to handle guests' needs, especially during night shifts, can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios that may arise during night shifts, such as dealing with guest complaints or ensuring safety protocols are followed. This shows your proactive thinking and problem-solving skills.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your calm personality and problem-solving abilities, as these are key for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Premier Inn and how you can contribute to their team, especially during night shifts.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Whitbread
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, share examples of how you've handled stressful situations or provided support to others, showcasing your ability to maintain composure.
✨Highlight Customer Service Skills
Customer service is key in this role. Be prepared to discuss any previous experiences where you went above and beyond for a customer, even if it's from a different job or context. This will demonstrate your commitment to guest satisfaction.
✨Demonstrate Problem-Solving Abilities
The ability to solve problems quickly is essential. Think of specific instances where you've successfully resolved an issue, whether at work or in daily life, and be ready to share these stories during your interview.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and its values, and be ready to explain why you want to be part of their team. Your enthusiasm can set you apart from other candidates.
