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- Tasks: Lead a dynamic team to ensure exceptional guest experiences and smooth hotel operations.
- Company: Join Premier Inn, the UK's leading hotel brand known for its vibrant culture and commitment to excellence.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and discounts at restaurants and hotels.
- Why this job: Be part of a supportive environment with award-winning training and fantastic career growth opportunities.
- Qualifications: Previous management experience in hospitality and strong leadership skills are essential.
- Other info: Embrace a role that prioritises safety and high service standards while making a real impact.
The predicted salary is between 37000 - 39000 £ per year.
Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Why you’ll love it here:
- Award-winning induction and training
- Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
- 33 days annual leave (including bank holidays)
- Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.
What you’ll do:
- Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one.
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards.
What you’ll need:
- Previous management experience in the hospitality industry or similar environment where you led a team to success.
- Strong leadership skills with a passion for customer service.
- Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
- Commitment to safety and maintaining high standards of service.
Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.
Hotel Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and culture. Understanding what makes them unique will help you align your management style with their expectations, showcasing that you're the right fit for their team.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience at Premier Inn or similar establishments. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your leadership skills and customer service achievements will demonstrate your capability to excel in this role.
✨Tip Number 4
Research current trends in the hospitality industry, particularly around guest satisfaction and safety standards. Being knowledgeable about these topics will show your commitment to maintaining high-quality service at Premier Inn.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in the hospitality industry. Focus on specific achievements and skills that align with the responsibilities of a Hotel Manager at Premier Inn.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and leadership. Mention how your values align with Premier Inn's commitment to guest satisfaction and team development.
Highlight Relevant Skills: In your application, emphasise your strong leadership skills, team management abilities, and commitment to safety. Use examples from your past roles to demonstrate how you've successfully led teams and improved service standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Skills
As a Hotel Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance. This will demonstrate your leadership style and how it aligns with the hotel's values.
✨Emphasise Customer Service Excellence
Premier Inn prides itself on outstanding guest satisfaction. Be ready to discuss your approach to customer service and share specific instances where you went above and beyond to ensure a positive experience for guests. This will highlight your commitment to maintaining high standards.
✨Understand Health and Safety Standards
Health and safety are paramount in the hospitality industry. Familiarise yourself with relevant regulations and be prepared to discuss how you have implemented safety protocols in previous roles. This shows that you take the responsibility of ensuring a safe environment seriously.
✨Demonstrate Commercial Awareness
Being able to spot commercial opportunities is key to driving improvement in the hotel. Research the local market and be ready to discuss how you would enhance the hotel's performance. This could include ideas for promotions, partnerships, or improving operational efficiency.
