Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their comfort.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Earn up to £12.56 per hour, enjoy discounts, and receive complimentary breakfast.
- Why this job: Kickstart your career in hospitality with no experience needed and clear growth opportunities.
- Qualifications: Passion for customer service and a friendly attitude are all you need.
- Other info: Flexible working options available; we value diversity and welcome all applicants.
Overview
Whitbread Kingswinford, England, United Kingdom
We’re currently recruiting in our Dudley (Kingswinford) Premier Inn. Working 15 hours per week, paying up to £12.56 per hour.
Position
Front of House – Dudley (Kingswinford) Premier Inn
Join our Front of House Team to be the friendly face of the hotel. Use your customer service skills to welcome guests and help them rest easy from check-in—whether that’s making a cocktail, serving a meal, or coordinating with housekeeping to get rooms perfect. Immediate start, no experience needed.
Job Details
- PAY RATE: Up to £12.56 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts
- HOURS: 15 hours per week
- LOCATION: Dudley Rd, Kingswinford DY6 8WT
Benefits
- Training and support: warm welcome, simple administration system, clear career path within the business
- Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
- Pension and saving schemes: Company pension and Save As You Earn
- Discounts: money off shops, utilities, travel, cinema, supermarkets and more
- Have breakfast on us: complimentary Premier Inn breakfast for 2
What you’ll do
Join our team at Dudley (Kingswinford) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Equality and Inclusion
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job reference: 106815-4492
Advertised: 26 Sep 2025
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Ground Floor - Team Member employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Whitbread and the Premier Inn brand. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the friendly face of the hotel, think of examples from your past experiences where you’ve gone above and beyond for someone. It’ll show you’re ready to jump in!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows you care about the role and are serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re keen on being part of the Whitbread family right from the start!
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and customer service skills.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people feel welcome.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language to describe your experiences and why you’d be a great fit for our team at Dudley (Kingswinford) Premier Inn.
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Whitbread
✨Know the Company
Before your interview, take some time to research Whitbread and their values. Understanding their commitment to customer service and inclusivity will help you align your answers with what they’re looking for in a Front of House Team Member.
✨Showcase Your Customer Service Skills
Since this role is all about being the friendly face of the hotel, think of examples from your past experiences where you’ve provided excellent customer service. Even if you don’t have formal experience, sharing relatable stories can demonstrate your passion and suitability for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Dress the Part
Even though the job doesn’t require formal attire, dressing smartly for the interview can make a great first impression. Aim for a neat and tidy appearance that reflects the hospitality industry’s standards, showing you’re ready to represent the hotel well.
