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- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours and a clear career path in a fun environment.
- Qualifications: No experience needed; just bring your friendly personality and customer service skills.
- Other info: Fixed term contract until 02/10/2025, working 20 hours over 5 days.
We\’re currently recruiting in our Banbury (M40, J11) Premier Inn. Working 20 hours per week, paying up to £12.56 per hour.
Front of House – Banbury (M40, J11) Premier Inn
Come and be a Front of House Team Member at Premier Inn in Banbury. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Fixed Term (Until 02/10/2025) – we don\’t do zero hours contracts!
HOURS:
20 hours over 5 days a week – guaranteed hours to plan your week around
LOCATION:
Stroud Park, Ermont Way, Banbury OX16 4AE
Why you\’ll love it here:
Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Banbury (M40, J11) Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
Front of House employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes them unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios, like checking in a guest or handling a complaint, can boost your confidence and prepare you for real-life situations at the hotel.
✨Tip Number 3
Visit the Banbury Premier Inn before your interview. This will give you a feel for the environment and allow you to observe how the staff interact with guests, which can provide valuable insights to discuss during your application process.
✨Tip Number 4
Network with current or former employees of Premier Inn. They can offer insider tips on what the company values in its staff and share their experiences, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience, even if it's informal. Emphasise your friendly personality and willingness to learn, as these are key traits for a Front of House role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at Premier Inn specifically and how your skills align with their values of customer service and teamwork.
Showcase Relevant Skills: In your application, highlight skills such as communication, teamwork, and adaptability. Even if you lack formal experience, relate any relevant situations where you've demonstrated these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Whitbread
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be sure to let your fun and friendly side shine through during the interview. Smile, engage with the interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your ability to handle different situations and ensure guest satisfaction, as this role heavily relies on those skills.
✨Research the Company
Familiarise yourself with Premier Inn and its values. Understanding their commitment to customer service and the benefits they offer can help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like for a Front of House Team Member. This demonstrates your enthusiasm and eagerness to learn.
