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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off stays, discounts on meals, and a solid pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Guaranteed hours with a permanent contract, no zero hours here!
We're currently recruiting in our Kendal Central Premier Inn. Working 24 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Kendal Central. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start - with all leadership experience relevant.
- PAY RATE: Up to £13.36 per hour
- CONTRACT TYPE: Permanent - we don't do zero hours contracts!
- HOURS: 24 hours a week across 3 days - evenings and weekends included, guaranteed hours to help you plan your week around!
- LOCATION: Premier Inn Kendal Central, Maude St, Kendal, Cumbria, LA9 4QD
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do: Join our team at Kendal Central Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Prepare examples from your previous leadership roles that showcase your ability to inspire and manage a team effectively. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research common challenges faced by Duty Managers in the hospitality industry. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, especially in retail or similar roles. Emphasise skills that relate to customer service and team management, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn experience.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed people or delivered exceptional customer service. Use metrics or achievements to demonstrate your impact in those positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a managerial role.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Understand the Company Culture
Research Premier Inn's values and culture before the interview. Demonstrating that you align with their commitment to outstanding customer service and teamwork will show that you're a good fit for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as managing difficult guests or ensuring health and safety standards. Practise your responses to these scenarios to convey your problem-solving skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or career progression within Premier Inn. This shows your genuine interest in the role and the company.
