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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment with clear career paths.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
- Other info: Fixed term contract with guaranteed hours - no zero hours contracts here!
We're currently recruiting in our Witney Premier Inn Hotel. Working 38.2 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Witney. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start - with all leadership experience relevant.
- Pay Rate: Up to £13.36 per hour
- Contract Type: Fixed term contract - we don't do zero hours contracts!
- Hours: 38.2 hours a week - guaranteed hours to help you plan your week around!
- Location: Ducklington Lane, Witney OX28 4JF
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at Witney Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team, resolved conflicts, or improved customer satisfaction, as these will be key in showcasing your suitability for the Duty Manager role.
✨Tip Number 3
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a great impression.
✨Tip Number 4
Be ready to demonstrate your understanding of health and safety standards relevant to the hospitality industry. This knowledge is crucial for a Duty Manager, and showing that you are proactive about it can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership roles, particularly in retail or customer service. Emphasise skills that align with the Duty Manager position, such as team management, communication, and customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples from your past experiences that demonstrate your capability to deliver outstanding customer service and manage a team effectively.
Highlight Relevant Skills: In your application, focus on key skills that are essential for the Duty Manager role, such as problem-solving, organisational abilities, and knowledge of health and safety standards. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Make sure to highlight any previous leadership roles you've held, especially in retail or hospitality. Share specific examples of how you successfully led a team and improved customer experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to delivering outstanding customer service. Think of scenarios where you went above and beyond for guests and how you handled any challenges that arose.
✨Familiarise Yourself with Health & Safety Standards
Since the role involves managing health and safety standards, brush up on relevant regulations and best practices. Being knowledgeable will show your commitment to maintaining a safe environment for both guests and staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
