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For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Fixed term contract until July 2025 with guaranteed hours.
We're currently recruiting in our Wadebridge Premier Inn. Working 32 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Wadebridge. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Fixed term until July 2025!
HOURS: 32 hours a week across 4 days, including weekends - guaranteed hours to help you plan your week around!
LOCATION: Gonvena Hill, Wadebridge PL27 6BN.
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do: Join our team at Wadebridge Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team, resolved conflicts, or improved customer satisfaction, as these will be key in showcasing your suitability for the Duty Manager role.
✨Tip Number 3
Research common challenges faced by hotel managers and think about how you would address them. Being able to articulate your problem-solving strategies will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples from your past roles where you successfully led a team or improved customer experiences.
Highlight Relevant Experience: In your application, focus on your previous roles that involved managing teams or delivering exceptional customer service. Use metrics or achievements to demonstrate your impact in those positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Duty Manager role.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to excellent service.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within Premier Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
