Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel brand at Heathrow Airport.
- Benefits: Enjoy up to 60% off stays, pension schemes, and discounts on various services.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Fixed term contract with guaranteed hours, no zero-hour contracts!
We're currently recruiting in our London Heathrow (M4/J4) Premier Inn. Working 35 hours per week, paying up to £13.86 per hour.
Come and be a Duty Manager at Premier Inn in Heathrow. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start - with all leadership experience relevant.
PAY RATE: Up to £13.86 per hour
CONTRACT TYPE: Fixed Term Contract - we don't do zero hours contracts!
HOURS: 35 hours a week - weekends included - guaranteed hours to help you plan your week around!
LOCATION: London Heathrow Airport (M4/J4) Premier Inn, Heathrow, UB3 1RW
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at London Heathrow Airport (M4/J4) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to share specific examples of how you've successfully managed teams and improved customer experiences.
✨Tip Number 3
Prepare to discuss your approach to health and safety standards. Given the importance of these in a hotel environment, demonstrating your knowledge and commitment can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company during any interviews or discussions. A positive attitude and genuine interest in working at Premier Inn can make a significant difference in how you're perceived by the hiring team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Use specific examples that demonstrate your ability to manage a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Duty Manager role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as communication, organisation, and problem-solving. These are crucial for managing a team and ensuring a great guest experience at Premier Inn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Make sure to highlight your previous leadership roles, especially in retail or similar environments. Share specific examples of how you successfully led a team and improved customer experiences.
✨Understand the Company Culture
Familiarise yourself with Premier Inn's values and culture. Demonstrating that you align with their commitment to outstanding customer service will show that you're a great fit for the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare scenarios where you effectively managed challenges in a team setting, focusing on your decision-making process.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the Duty Manager position.
