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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour, enjoy discounts and a free breakfast.
- Why this job: Be the friendly face of Premier Inn and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Flexible working options and a clear career path await you.
We are currently recruiting in our Wakefield City North Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.
Come and be a Receptionist at Premier Inn in Wakefield. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Fixed term Contract until 06/03/2026
HOURS: 16 hours per week
LOCATION: Wakefield City North Premier Inn, Paragon Business Park, Herriot Way, Wakefield, WF1 2UJ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Wakefield City North as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Reception Team Member in Wakefield employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member in Wakefield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. Role-playing with a friend can help you feel more confident when it comes to showcasing your personality during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Reception Team!
We think you need these skills to ace Reception Team Member in Wakefield
Some tips for your application 🫡
Show Your Personality: As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Tailor Your Application: Make sure to customise your application for the role. Highlight your customer service skills and any relevant experience that shows you can handle the front desk with ease. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when you get straight to the good stuff – your skills and what you can bring to Premier Inn!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Premier Inn.
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research Premier Inn and its values. Understanding their commitment to customer service and inclusivity will help you align your answers with what they’re looking for.
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Be ready to showcase your fun and friendly side during the interview. Think of examples where you've gone above and beyond for customers in previous roles.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Reception Team Member. This shows your genuine interest in the role and the company.