At a Glance
- Tasks: Manage and grow relationships with Travel Management Companies across the UK and Ireland.
- Company: Join Whitbread, the UK's leading hospitality business with over 1,200 hotels and restaurants.
- Benefits: Enjoy up to 30% bonus, private healthcare, and generous discounts on stays and dining.
- Why this job: Make a real impact in business travel while building valuable partnerships and developing your career.
- Qualifications: Travel industry experience in account management or sales, strong commercial awareness, and data analysis skills.
- Other info: Represent Premier Inn at trade shows and events, connecting with industry leaders.
The predicted salary is between 36000 - 60000 £ per year.
At Premier Inn, we\’re looking for a commercially minded, relationship-driven Account Manager (known internally as Regional Travel Management Manager) to join our Indirect Sales team. If you\’ve got travel industry experience and a passion for building partnerships that deliver results, this is your opportunity to make a real impact. What\’s the role all about? You\’ll be the key point of contact for a portfolio of Travel Management Companies (TMCs) across the UK and Ireland – managing relationships, driving growth and uncovering new opportunities. You\’ll develop account plans, lead contract renewals, and ensure we\’re hitting our commercial targets. This is a role where relationship management meets commercial strategy. You\’ll be analysing data, spotting trends and using your insight to influence decisions and unlock new business. You\’ll also represent Premier Inn at trade shows and industry events (3-5 per year), flying the flag for our brand and building valuable connections. What you\’ll be doing:
- Manage and grow a portfolio of TMC accounts worth multiple £millions in revenue.
- Develop and execute account plans to meet growth targets.
- Identify and pursue new business opportunities within existing accounts and across the TMC landscape.
- Lead contract renewals and negotiations, working closely with the Head of Indirect Sales.
- Deliver quarterly and annual business reviews, plus monthly performance reports.
- Stay on top of industry trends, market shifts, and competitor activity – and use that insight to drive action.
- Represent Premier Inn at key trade shows and events.
Travel industry experience – ideally in account management, sales, or relationship management.
- Strong commercial awareness and the ability to spot and act on opportunities.
- Confidence in using and interpreting data to identify trends and make decisions.
- Excellent communication and stakeholder management skills – you\’ll be connecting multiple teams to get things done.
- A proactive, self-starting attitude with a passion for delivering results.
- Comfortable using Excel (advanced level) and ideally Tableau for reporting and analysis.
- Awareness of demand, pricing, and external market factors – including news and macro trends that impact business travel.
We\’re Whitbread – the UK\’s leading hospitality business.
- Up to 30% bonus OTE (45% capped)
- Private healthcare
- Up to 10% matched pension
- Up to 60% discount on Premier Inn stays + 25% off our restaurant brands
- A workplace that champions inclusion, development and wellbeing
With over 1,200 hotels and restaurants and 38,000 team members, we\’re proud to serve over 5 million guests every month. We\’ve been recognised as a Top Employer for 14 years running, and we\’re committed to building a workplace where everyone can thrive. Ready to grow your career in a role that blends travel, strategy and relationship building? Apply now and help shape the future of business travel at Premier Inn.
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Travel Management Account Manager - Dunstable employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Management Account Manager - Dunstable
✨Tip Number 1
Familiarise yourself with the travel management landscape in the UK and Ireland. Understanding the key players, trends, and challenges in the industry will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the travel management sector. Attend industry events or webinars to connect with TMC representatives and other stakeholders. Building these relationships can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel and Tableau. Being able to interpret data trends and present them clearly will be crucial in this role, so consider taking a short course or using online resources to enhance your proficiency.
✨Tip Number 4
Prepare to discuss your previous experience in account management or sales during the interview. Be ready to share specific examples of how you've successfully managed client relationships and driven growth, as this will showcase your suitability for the position.
We think you need these skills to ace Travel Management Account Manager - Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel industry experience and any relevant account management roles. Use specific examples that demonstrate your ability to build relationships and drive growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the job description. Mention your experience with data analysis and relationship management, and how you can contribute to Premier Inn's success.
Showcase Your Commercial Awareness: Demonstrate your understanding of the travel industry and current market trends in your application. Highlight any previous experiences where you successfully identified opportunities or influenced decisions based on data insights.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to managing accounts and driving growth. Prepare examples of how you've used data to inform your strategies and how you handle contract negotiations.
How to prepare for a job interview at Whitbread PLC
✨Showcase Your Travel Industry Knowledge
Make sure to highlight your experience in the travel industry during the interview. Discuss specific trends you've noticed and how they could impact Premier Inn's strategy. This will demonstrate your understanding of the market and your ability to contribute meaningfully.
✨Prepare for Relationship Management Questions
Expect questions about how you've built and maintained relationships with clients in the past. Be ready to share examples of successful partnerships and how you drove growth through these relationships. This will show your capability in managing TMC accounts effectively.
✨Demonstrate Data Analysis Skills
Since the role involves analysing data to spot trends, be prepared to discuss your experience with data interpretation. Bring examples of how you've used data to influence decisions or drive business outcomes, especially in a sales or account management context.
✨Express Your Proactive Attitude
The job requires a self-starting attitude, so convey your enthusiasm for taking initiative. Share instances where you've identified opportunities or led projects without being prompted. This will align with the proactive nature that Premier Inn is looking for.