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For Companies At a Glance
- Tasks: Welcome guests, assist with check-in, and create a positive experience.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Why this job: No experience needed; immediate start and clear career progression.
- Qualifications: Passion for customer service and a friendly personality.
- Other info: Inclusive workplace that values diversity and supports flexible working.
The predicted salary is between 10 - 13 £ per hour.
We are currently recruiting in our Telford International Centre Premier Inn. Working 24 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Telford. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Join our team at Premier Inn Telford International Centre as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Responsibilities
- Welcoming guests
- Assisting with check-in
- Providing customer service to create a positive guest experience
- Making cocktails, serving meals, or coordinating with the housekeeping team to get rooms perfect
Qualifications
Immediate start, no experience needed.
Benefits
- Training and support: A warm welcome and simple administration system to make your job easier from the start PLUS opportunities for a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Ground Floor Team Member in Telford employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Telford
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Maybe role-play with a mate or even in front of the mirror!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable when you arrive for your interview. A neat appearance shows you care about the role and respect the company.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you’re tech-savvy and ready to embrace the digital side of hospitality!
We think you need these skills to ace Ground Floor Team Member in Telford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experiences align with what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Keep It Simple: Don’t overcomplicate things! A clear and concise application is much easier for us to read. Stick to the point and make sure your key skills and experiences stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you enjoy making people feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values, especially their commitment to inclusivity and diversity. This will show that you're genuinely interested in being part of their team and align with their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult guest or what excellent customer service means to you. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm and eagerness to learn more about the role.
