Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts and provide outstanding customer service in a fun restaurant environment.
- Company: Join Whitbread, the UK's leading hospitality business with a friendly culture.
- Benefits: Enjoy up to 60% off hotel stays, meal discounts, and a £40 joining voucher.
- Why this job: Step up your career while having fun and making guests smile every day.
- Qualifications: Must be over 18 with a passion for customer service and leadership.
- Other info: Immediate start with training and development opportunities available.
The predicted salary is between 18600 - 28000 £ per year.
Come and be the friendly face of Flagstaff Island Brewers Fayre in Ashby-de-la-Zouch. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We will reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE: Up to £14.01 per hour (Max. amount paid when you are fully trained and lead the shift)
CONTRACT TYPE: Fixed Term until 30/04/26
HOURS: 24 hours per week across 4 days - evenings and weekends included
LOCATION: Flagstaff Island Brewers Fayre, Flagstaff Park, Ashby-de-la-Zouch, Leicestershire, LE65 1JP
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do: Join our team at Flagstaff Island Brewers Fayre as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Step Up Restaurant Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step Up Restaurant Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Whitbread and Flagstaff Island Brewers Fayre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Step-Up Team Leader, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to step up.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the hiring team, giving you the best chance to land that role.
We think you need these skills to ace Step Up Restaurant Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests into our restaurant.
Tailor Your Application: Make sure to tailor your application to the Step Up Team Leader role. Highlight any relevant experience in hospitality or leadership that shows you’re ready to take charge of a shift and lead our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Flagstaff Island Brewers Fayre.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Step Up Restaurant Team Member, your fun personality is key! Make sure to let your character shine through during the interview. Share anecdotes that highlight your customer service skills and how you create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Whitbread and Flagstaff Island Brewers Fayre. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect with the interviewer.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or leading a team. Think of examples from your past experiences where you demonstrated leadership or excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about training opportunities, team dynamics, or what a typical shift looks like. This shows you're engaged and serious about the role, plus it gives you valuable insights into the job.