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- Tasks: Lead the strategy for customer-facing products and enhance digital offerings.
- Company: Join Premier Inn, the UK's leading hotel brand focused on guest satisfaction and digital innovation.
- Benefits: Enjoy up to 60% off stays, 25% off dining, and comprehensive healthcare.
- Why this job: Be part of a dynamic team shaping user experiences and driving impactful product strategies.
- Qualifications: 6+ years in the industry with 3+ years in a digital product role required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 54000 - 126000 £ per year.
Location: Holborn, London (EC1N 2TD)
At Premier Inn, we are on a mission to help guests feel brilliant through a great night’s sleep. You might think it’s our great value, comfy beds and legendary breakfasts that make us the UK’s leading hotel brand, but we are also digital-first and guest-obsessed, so are looking for someone special to join our Digital Product team.
Salary: Up to £90,000, plus up to 30% company performance-based bonus
Contract Type: Full-Time and Permanent
Working Model: Hybrid with a minimum of 3 days a week in the office.
Why You’ll Love It Here
- Healthcare: Individual & Family BUPA healthcare
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Responsibilities:
- Responsible for defining and driving the strategy for our customer-facing products, ensuring each interaction with Premier Inn is seamless and impactful.
- Working with a growing team of product managers to enhance our digital product offerings through continuous discovery and a deep understanding of our customers' needs.
- Collaborating cross-functionally with our Commercial, Analytics, and Engineering teams.
- Driving rigorous prioritisation and execution of Product roadmaps and backlog.
- Considering both medium and long-term growth potential, balancing opportunities to drive conversion and revenue now with opportunities for fundamental journey enhancement in the future.
- Leading ongoing and developing new Research and Booking propositions, continuously testing and challenging new and existing experiences to improve occupancy and revenue.
- Enhancing Product Performance with well-defined goals and KPIs, working closely with Trading and Digital leadership to ensure overall alignment with Commercial and Technology strategy.
- Fostering standards and consistency with Product and UX Design and championing user-centred design thinking.
- Enhancing and evolving our Product practices and playing a leading role in Premier Inn’s Product Culture.
What you’ll need:
- Minimum 6 years industry experience including 3+ years in Digital Product role.
- Proven track record in building, launching, and scaling digital products that drive significant conversion, engagement, and customer satisfaction.
- Able to articulate complex ideas in simple terms, inspiring both the engineering team and stakeholders to rally around a shared product vision.
- Experience in agile development environments and collaborating with cross-functional teams.
- A passion for customer needs, and embedding insights into Product Strategy.
- Focus on facts and approach things in a logical, pragmatic, and analytical way.
- Experience using tools and processes to actively manage roadmaps and Product backlogs.
We encourage your application. Apply today or contact our recruitment team for more information.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Senior Product Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's digital products and customer experience. Understanding their current offerings and identifying areas for improvement can help you articulate how you would enhance their product strategy during discussions.
✨Tip Number 2
Network with professionals in the hospitality and digital product sectors. Attend industry events or webinars to connect with people who work at Premier Inn or similar companies, as personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and cross-functional collaboration. Be ready to share specific examples of how you've successfully led product initiatives and worked with diverse teams to achieve common goals.
✨Tip Number 4
Showcase your passion for user-centred design by discussing any relevant projects where you've implemented user feedback into product development. This will demonstrate your alignment with Premier Inn's focus on enhancing customer experiences.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Product Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV showcases your relevant experience in digital product management, particularly your achievements in building and scaling products. Use metrics to demonstrate your impact on conversion and customer satisfaction.
Write a Tailored Cover Letter: In your cover letter, express your passion for customer needs and how you can contribute to Premier Inn's mission. Highlight your experience in agile environments and your ability to collaborate with cross-functional teams.
Showcase Your Analytical Skills: Provide examples in your application that illustrate your logical and analytical approach to product strategy. Mention any tools or processes you've used to manage roadmaps and backlogs effectively.
How to prepare for a job interview at Whitbread PLC
✨Understand the Company Culture
Before your interview, take some time to research Premier Inn's values and culture. They pride themselves on being digital-first and guest-obsessed, so be prepared to discuss how your experience aligns with these principles.
✨Showcase Your Product Management Experience
Highlight your previous roles where you've successfully built, launched, and scaled digital products. Be ready to provide specific examples of how your work has driven conversion and customer satisfaction.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working closely with Commercial, Analytics, and Engineering teams, think of examples that demonstrate your ability to collaborate effectively across different functions. This will show your adaptability and teamwork skills.
✨Articulate Your Vision Clearly
You’ll need to inspire both the engineering team and stakeholders. Practice explaining complex ideas in simple terms, as this is crucial for rallying support around your product vision during the interview.
