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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of an inclusive team that values diversity and offers clear career paths.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
- Other info: Guaranteed 40 hours a week with no zero-hour contracts.
We’re currently hiring at Crewe West Premier Inn. Working 40 hours per week, paying up to £11.79 per hour
Receptionist – Crewe West Premier Inn
Come and be a Receptionist at Premier Inn in Crewe. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
40 hours a week – guaranteed hours to plan your week around
LOCATION:
Coppenhall Ln, Crewe CW2 8SD
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Crewe West Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Receptionist employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show off your personality! As a Receptionist, being friendly and approachable is key. When you meet us, let your fun side shine through to demonstrate that you can create a welcoming atmosphere for our guests.
✨Tip Number 2
Highlight your customer service experience. We love candidates who can showcase their ability to handle guest inquiries and resolve issues effectively. Think of specific examples from your past roles that illustrate your skills.
✨Tip Number 3
Familiarize yourself with the Premier Inn brand. Understanding our values and what makes us unique will help you connect with us during the interview. It shows that you're genuinely interested in being part of our team.
✨Tip Number 4
Be prepared to discuss teamwork. Since you'll be collaborating with housekeeping and other departments, share examples of how you've successfully worked in a team environment to achieve common goals.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Receptionist role at Premier Inn entails. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your ability to provide excellent customer service and any previous roles in hospitality or reception.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Premier Inn and how you can contribute to their team.
Highlight Inclusivity: If applicable, mention your commitment to inclusivity and diversity in your application. This aligns with Premier Inn's values and shows that you resonate with their mission.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Receptionist, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you create a welcoming atmosphere.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show that you understand the importance of excellent customer service and are ready to bring that to the team.
✨Familiarize Yourself with the Company
Research Premier Inn and Whitbread to understand their values and what they stand for. Being able to discuss their commitment to inclusivity and diversity will demonstrate your alignment with their mission.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the company. Inquire about training opportunities, career progression, or how the team collaborates to ensure guest satisfaction. This shows you're serious about your potential future with them.
