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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of an inclusive team that values diversity and offers clear career paths.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
- Other info: Guaranteed 24 hours per week with no zero-hour contracts.
We’re currently recruiting in our Rainham(Kent) Premier Inn. Working 24 hours per week, paying up to £11.79 per hour.
Receptionist – Rainham(Kent) Premier Inn Hotel
Come and be a Receptionist at Premier Inn in Rainham(Kent) Premier Inn As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
24 a week – guaranteed hours to plan your week around
LOCATION:
New Rd, Rainham RM13 9ED ·
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Rainham(Kent) Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Receptionist employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this will resonate well with our values at Premier Inn.
✨Tip Number 2
Familiarize yourself with the Premier Inn brand and its values. Understanding our commitment to inclusivity and diversity will help you align your answers with what we stand for during the interview process.
✨Tip Number 3
Prepare to discuss how you handle stressful situations or difficult guests. We value resilience and problem-solving skills, so having a few scenarios ready can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. A genuine passion for helping others and creating a welcoming environment can make a significant impact on your application.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone in your cover letter to reflect how you would welcome guests.
Highlight Customer Service Skills: Emphasize any previous experience in customer service roles. Provide specific examples of how you've gone above and beyond to help customers, as this aligns with the job's focus on exceptional service.
Tailor Your CV: Customize your CV to highlight relevant skills and experiences that match the job description. Focus on your ability to work in a team, manage tasks efficiently, and maintain a positive attitude under pressure.
Express Your Interest in Career Development: Mention your enthusiasm for training and career progression opportunities within the company. This shows that you are not only interested in the position but also in growing with the organization.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a receptionist, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you create a welcoming atmosphere.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show that you understand the importance of excellent customer service in the hospitality industry.
✨Familiarize Yourself with the Company
Research Premier Inn and Whitbread to understand their values and what they stand for. Mentioning specific aspects of the company during your interview can demonstrate your genuine interest in the role and alignment with their mission.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, opportunities for career growth, or how they support diversity and inclusion within the workplace. It shows you're engaged and thinking about your future with them.
