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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of an inclusive team that values diversity and offers clear career paths.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: Flexible working options available; we support under-represented groups.
Receptionist
Contract type: Permanent
Category: Operations – Reception
Location: Rayleigh
We\’re currently recruiting in our Basildon (Rayleigh) Premier Inn. Working 8 hours per week, paying up to £12.56 per hour.
Receptionist – Basildon (Rayleigh) Premier Inn
Come and be a Receptionist at Premier Inn in Basildon (Rayleigh). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent – we don\’t do zero hours contracts!
HOURS: 8 hours a week across 2 days – evenings and weekends included, guaranteed hours to plan your week around
LOCATION: Premier Inn Basildon (Rayleigh)
Rayleigh Weir, Arterial Road (A127), Basildon, SS6 7SP
Why you\’ll love it here:
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Basildon (Rayleigh) Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 97745-4492
Advertised: 28 Aug 2025
#s1-Gen
We\’re currently recruiting in our Basildon (Rayleigh) Premier Inn. Working 8 hours per week, paying up to £12.56 per hour.
Receptionist – Basildon (Rayleigh) Premier Inn
Come and be a Receptionist at Premier Inn in Basildon (Rayleigh). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Permanent – we don\’t do zero hours contracts!
HOURS:
8 hours a week across 2 days – evenings and weekends included, guaranteed hours to plan your week around
LOCATION:
Premier Inn Basildon (Rayleigh)
Rayleigh Weir, Arterial Road (A127), Basildon, SS6 7SP
Why you\’ll love it here:
Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do:
Join our team at Basildon (Rayleigh) Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
#J-18808-Ljbffr
Receptionist employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, demonstrating your ability to handle guest interactions will make you stand out.
✨Tip Number 3
Network with current or former employees of Premier Inn. They can provide insights into the company culture and what it takes to succeed as a receptionist.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise any previous roles where you interacted with guests or clients, showcasing your friendly personality and ability to create a welcoming atmosphere.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention why you want to work at Premier Inn specifically and how your values align with their commitment to inclusivity and customer service.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly tone and share anecdotes that demonstrate your customer service skills and ability to connect with people.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your customer service skills.
✨Know the Company
Familiarise yourself with Premier Inn and its values. Understanding their commitment to inclusivity and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about common interview questions for receptionists, such as how you would handle difficult guests or manage multiple tasks. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
