At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Whitbread, the UK's leading hospitality business, known for its inclusive culture.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Permanent contract with 30.5 hours per week and no zero hours contracts.
- Why this job: Be part of a supportive team with clear career paths and a focus on diversity.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
Receptionist – Southport Central Premier Inn
Come and be a Receptionist at Premier Inn in Southport Central. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term until 04/09/2026
HOURS: 32 hours per week
LOCATION: Southport Central Premier Inn
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Southport Central as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member employer: Whitbread PLC
At Premier Inn Barry Island, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusivity. With clear career progression opportunities, generous employee benefits including discounts and complimentary meals, and a commitment to work-life balance, we ensure our Reception Team Members feel valued and empowered in their roles. Join us and be part of the UK's leading hospitality business where your unique skills and personality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during interviews and discussions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, showcasing your ability to handle guest interactions will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Premier Inn. They can provide insights into the company culture and what it takes to succeed as a Reception Team Member, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential situational questions that may arise during the interview. Think about how you would handle various guest scenarios, as this will demonstrate your problem-solving skills and customer focus.
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Reception Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and enthusiasm for customer service. Mention specific examples of how you've provided excellent service in the past and why you want to work at Premier Inn.
Highlight Relevant Experience:In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities, making it easy for the hiring team to see your suitability for the role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a reception role.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Reception Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you create a welcoming atmosphere.
✨Know the Company
Familiarise yourself with Premier Inn and its values. Understanding their commitment to inclusivity and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about common interview questions for reception roles, such as handling difficult guests or managing multiple tasks. Prepare specific examples from your past experiences that demonstrate your problem-solving abilities and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Reception Team Member.
