Duty Manager in Reading

Duty Manager in Reading

Reading Full-Time No home office possible
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Whitbread PLC

At a Glance

  • Tasks: Lead a dynamic team to deliver an exceptional hotel experience.
  • Company: Join Premier Inn, a welcoming and inclusive hotel chain.
  • Benefits: Enjoy competitive pay, discounts, and a clear career path.
  • Other info: Immediate start with flexible working options available.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Experience in retail or leadership roles is a plus.

We’re currently recruiting in our Reading (Caversham Bridge) Premier Inn. Working 32 hours per week, paying up to £12.56 per hour.

Come and be a Duty Manager at Premier Inn in Reading. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, this role is a perfect next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start with all relevant leadership experience.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 32 hours a week

LOCATION: Reading (Caversham Bridge) Premier Inn, Richfield Avenue, Reading, Berks, RG1 8EQ

Why you’ll love it here:

  • Training and support: From day one you’ll receive a warm welcome and learn our simple administration system that makes your job easier, plus a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema, supermarkets and more.

What you’ll do:

Lead and inspire a reliable, high‑performing team to ensure the smooth running of our hotel. You’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working where possible.

Duty Manager in Reading employer: Whitbread PLC

At Premier Inn in Reading, we pride ourselves on being an excellent employer that values diversity and inclusivity. With a strong focus on employee growth, we offer comprehensive training and a clear career path, alongside fantastic benefits such as discounts on accommodation and meals, making it a rewarding place to work. Join our dedicated team and enjoy a supportive work culture where your leadership skills can truly shine.
Whitbread PLC

Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in Reading

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Duty Manager role.

✨Tip Number 2

Prepare for the interview by researching Premier Inn and their values. Show us you understand what makes their hotel experience special and how you can contribute to it. Tailor your answers to reflect their commitment to outstanding customer service.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past roles where you’ve successfully led a team or handled a challenging situation. We want to see how you inspire others and ensure a smooth operation.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for you to take the next step in your career.

We think you need these skills to ace Duty Manager in Reading

Leadership Skills
Customer Service Skills
Communication Skills
Organisational Skills
Health & Safety Management
Team Management
Problem-Solving Skills
Adaptability
Time Management
Conflict Resolution
Training and Development
Inclusivity Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any leadership experience and customer service achievements to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join our team at Premier Inn and how your background makes you an ideal candidate for this position.

Show Your Personality: We love seeing the real you! Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can inspire others, so show us how you do that!

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application right away!

How to prepare for a job interview at Whitbread PLC

✨Know the Hotel Inside Out

Before your interview, make sure you research Premier Inn and its values. Familiarise yourself with their customer service approach and any recent news about the hotel. This will show that you're genuinely interested and ready to lead a team in delivering that famous hotel experience.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired others and ensured a positive outcome. This is crucial for a Duty Manager role, so be ready to discuss specific situations and the impact of your leadership.

✨Emphasise Customer Experience

Since the role focuses on delivering outstanding customer experiences, think of times when you've gone above and beyond for customers. Be prepared to share these stories during your interview, as they demonstrate your commitment to guest satisfaction and your ability to handle challenges.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Duty Manager in Reading
Whitbread PLC
Location: Reading
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