At a Glance
- Tasks: Manage B2B and Payments product backlog while collaborating with partners for continuous improvement.
- Company: Join Whitbread, a leader in hospitality, known for its innovative marketing and commitment to diversity.
- Benefits: Enjoy up to 30% performance bonus, BUPA healthcare, and discounts on stays and dining.
- Other info: Hybrid role based in Holborn, London; flexible working arrangements supported.
- Why this job: Be part of a dynamic team driving guest satisfaction through innovative payment solutions.
- Qualifications: Experience in Payment and Checkout products, with strong analytical and product design skills required.
The predicted salary is between 45000 - 50000 £ per year.
Extensible, frictionless payments are a critical enabler for our revenue growth and guest satisfaction across all digital touchpoints. The Product Owner is responsible for executing the roadmaps for Payments and B2B products. This role involves developing expertise in our Payment experiences to ensure scalable flows across Booking, Reservation Amendments, Refunds, and incorporating Premier Inn’s proprietary Business Account facility. The role also owns the continuous improvement process based on customer insights, market trends, and key data analysis.
Salary and Location
Salary: £45,000 - £50,000 DOE
Location: Hybrid role, minimum 3 days per week in our Holborn, London office (EC1N 2TD)
Why You’ll Love It Here
- Bonus: Annual Whitbread performance incentive worth up to 30% of base salary
- Healthcare: Individual BUPA healthcare
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our restaurant brands
What You’ll Do
- Own and manage B2B and Payments product backlog
- Collaborate with payment software providers and partners to leverage insights and support, delivering tactics that add value and foster continuous improvement
- Work with analysts to ensure product epics and features are aligned with business value and prioritized for maximum commercial benefit
- Design and develop user journeys and features
What We Need
- Experience in developing and owning backlogs for Payment and Checkout products
- Knowledge of product development best practices to define requirements
- Ability to utilize analytics and KPIs related to accounts and payments to set feature and product goals
- Expertise in product design and technical product development
- Data-driven decision making skills, with proficiency in Google Analytics, Adobe Analytics, and Content Square
Our Commitment to Diversity and Inclusion
We believe everyone is unique, and there should be no barriers to entry or limits to ambition. We are committed to an inclusive organization that values diversity. We strongly encourage applications from under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQ+ community. We support part-time and flexible working arrangements where possible.
Product Owner - Business and Payments in London employer: Whitbread PLC
At Whitbread, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and innovation. Our hybrid working model allows for flexibility while our Holborn office provides a vibrant environment for collaboration. With competitive benefits including a performance bonus, comprehensive healthcare, and generous discounts on our brands, we are committed to supporting your professional growth and ensuring a rewarding career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Business and Payments in London
✨Tip Number 1
Familiarise yourself with the latest trends in payment technologies and B2B product management. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the payments and product management sectors. Attend industry events or webinars to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analytics to drive product decisions in previous roles. Being able to articulate your experience with tools like Google Analytics and Adobe Analytics will demonstrate your suitability for the position.
✨Tip Number 4
Showcase your understanding of user journeys and feature design by bringing a portfolio of relevant projects to the interview. This will illustrate your hands-on experience and ability to contribute to the team from day one.
We think you need these skills to ace Product Owner - Business and Payments in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in product ownership, particularly in payments and B2B products. Use specific examples that demonstrate your ability to manage backlogs and collaborate with software providers.
Craft a Compelling Cover Letter:In your cover letter, express your passion for payment solutions and how your skills align with the role. Mention your experience with analytics tools like Google Analytics and Adobe Analytics, as well as your approach to data-driven decision making.
Showcase Your Knowledge:Demonstrate your understanding of product development best practices and user journey design. Include any relevant projects or achievements that showcase your expertise in these areas.
Highlight Your Commitment to Diversity:Since the company values diversity and inclusion, mention any experiences or initiatives you've been part of that support these principles. This can help you stand out as a candidate who aligns with their organisational values.
How to prepare for a job interview at Whitbread PLC
✨Understand the Product Landscape
Familiarise yourself with the current trends in payments and B2B products. Be prepared to discuss how you can contribute to enhancing user journeys and features based on market insights.
✨Showcase Your Analytical Skills
Highlight your experience with analytics tools like Google Analytics and Adobe Analytics. Be ready to explain how you've used data to drive product decisions and improve customer experiences.
✨Demonstrate Collaboration Experience
Discuss your past experiences working with cross-functional teams, especially with payment software providers. Emphasise your ability to leverage insights from various stakeholders to foster continuous improvement.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask you to solve hypothetical problems related to payment processes or backlog management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
