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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be the friendly face of our hotel and make a real difference in guest experiences.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Permanent contract with clear career progression opportunities.
The predicted salary is between 24000 - 30000 £ per year.
Job details
- Posting date: 02 February 2026
- Hours: Full time
- Closing date: 04 March 2026
- Location: Portsmouth, Hampshire, PO1 3EE
- Company: Whitbread
- Job type: Permanent
- Job reference: 137339-4492
Summary
Receptionist - Portsmouth Dockyard Premier Inn Hotel. Come and be a Receptionist at Premier Inn in Portsmouth Dockyard. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent - we don’t do zero hours contracts!
HOURS: 8 hours per week
LOCATION: Queen St, Portsmouth PO1 3EE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start plus opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save As You Earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Portsmouth Dockyard as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Portsmouth employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Whitbread and the Premier Inn brand. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face of the hotel. Think about scenarios where you can demonstrate your ability to handle guest queries or complaints with a smile. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Whitbread careers page and submit your application directly. This way, you’ll be in the best position to get noticed by the hiring team!
We think you need these skills to ace Reception - Team Member in Portsmouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d bring a warm welcome to our guests.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight your customer service skills and any relevant experience that shows you can handle the friendly face of our hotel.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research Whitbread and the Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a customer. Think about situations where you resolved issues or created a positive experience, as these stories will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate common interview questions related to the role, such as how you would handle a difficult guest or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of presenting yourself well to guests.
