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- Tasks: Welcome guests and provide top-notch customer service at the Dockyard Premier Inn.
- Company: Join a leading hospitality business in Portsmouth with a friendly atmosphere.
- Benefits: Enjoy discounts and a clear career path within the company.
- Why this job: Be the friendly face that makes guests feel at home and valued.
- Qualifications: Strong customer service skills and a positive attitude are essential.
The predicted salary is between 10 - 13 £ per hour.
A leading hospitality business in Portsmouth is seeking a Reception - Team Member to join their team at the Dockyard Premier Inn. In this role, you will be the friendly face welcoming guests, providing excellent customer service, and ensuring a smooth check-in experience.
You will enjoy many benefits, including discounts and a clear career path within the company.
Candidates should have strong customer service skills and a positive attitude.
Part-Time Reception & Guest Services - Portsmouth Dockyard employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Reception & Guest Services - Portsmouth Dockyard
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the reception desk and how you'd handle them. This will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking smart and professional to reflect the welcoming atmosphere of the Dockyard Premier Inn.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Reception & Guest Services - Portsmouth Dockyard
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and positive attitude that you’ll bring to our team. Don’t be afraid to show us who you are!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re looking for someone who can provide excellent service, so share any relevant examples that showcase your skills.
Tailor Your Application: Take a moment to tailor your application specifically for the Reception & Guest Services role. Mention why you’re excited about working at the Dockyard Premier Inn and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research the Dockyard Premier Inn. Understand their values, services, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a guest or customer. Be ready to share these stories during the interview to demonstrate your skills and positive attitude.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
