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- Tasks: Join us as a Nights Team Member, ensuring guest satisfaction and hotel upkeep overnight.
- Company: Whitbread is the UK's leading hospitality business, known for its inclusive culture and career growth.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: This role offers guaranteed hours, training support, and a clear career path in a diverse environment.
- Qualifications: Open to all backgrounds; problem-solving skills and health & safety knowledge are a plus.
- Other info: We encourage applications from under-represented groups and offer flexible working options.
Overview
Contract type: Permanent
Category: Operations – Nights
Location: Nr Maidstone
We are hiring at Maidstone (A26/ Wateringbury) Premier Inn, working 24 hours per week, paying up to £13.16 per hour.
PAY RATE: Up to £13.16 per hour
CONTRACT TYPE: Permanent – Over 18s only.
HOURS: 24 hours per week – guaranteed hours to plan your week around
LOCATION: Maidstone (A26/ Wateringbury) Premier Inn, 103 Tonbridge Rd, Maidstone ME18 5NS
Why you\’ll love it here
- Training and support: We\\\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you\\\’ll do
Join our team at Maidstone (A26/ Wateringbury) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK\\\’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 98486-4492
Advertised: 01 Sep 2025
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Nights - Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the specific duties of a Nights Team Member at Premier Inn. Understanding the role's requirements, such as problem-solving and health and safety knowledge, will help you demonstrate your suitability during any discussions.
✨Tip Number 2
Network with current or former employees of Whitbread to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've successfully handled challenges in previous roles. Highlighting your experience in customer service or hospitality can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for working nights and your flexibility in scheduling. Employers appreciate candidates who are willing to adapt to the demands of the role, especially in a hospitality setting where guest satisfaction is key.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you worked during night shifts or managed guest relations.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and health and safety knowledge. Mention why you are interested in working for Premier Inn and how you align with their values of inclusivity and diversity.
Highlight Relevant Skills: In your application, focus on skills that are essential for a Nights Team Member, such as communication, teamwork, and the ability to handle emergencies. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitbread PLC
✨Show Your Night Owl Skills
Since this role is for a Nights Team Member, highlight any previous experience you have working night shifts or in similar environments. Discuss how you manage your energy levels and stay productive during the night.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've effectively solved problems in past roles. This could include handling guest complaints or managing unexpected situations. The interviewers will want to see that you can think on your feet.
✨Emphasise Health and Safety Knowledge
Familiarise yourself with basic health and safety protocols relevant to hospitality. Be ready to discuss how you would ensure a safe environment for both guests and staff during your night shifts.
✨Express Your Commitment to Inclusivity
Whitbread values diversity and inclusivity, so be sure to express your support for these principles. Share any experiences you have that demonstrate your commitment to creating an inclusive environment for all guests and team members.
