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- Tasks: Ensure guest safety and comfort during overnight shifts at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours, perfect for balancing studies and work.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we encourage applications from under-represented groups.
Overview
Join our team at Premier Inn Huddersfield Central as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK\’s leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Responsibilities
What you\\\’ll do
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Nights Team Member employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Being able to demonstrate your ability to handle guest interactions calmly and effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you've successfully resolved issues, as this is crucial for a Nights Team Member who may face unexpected situations overnight.
✨Tip Number 4
Show enthusiasm for working night shifts. Many candidates may shy away from this, so expressing your willingness and readiness to work during these hours can make you a more attractive candidate.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences that align with the role of a Nights Team Member. Focus on customer service skills, problem-solving abilities, and any experience in hospitality or similar environments.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you want to work at Premier Inn specifically and how your calm personality can contribute to ensuring guests have a good night's sleep.
Highlight Flexibility: Since the role requires working nights, emphasise your availability and willingness to work flexible hours. This shows that you are committed and ready to meet the needs of the business.
Showcase Inclusivity: If applicable, mention any experiences or perspectives that demonstrate your commitment to inclusivity and diversity. This aligns with the company's values and can strengthen your application.
How to prepare for a job interview at Whitbread PLC
✨Show Your Calm Personality
As a Nights Team Member, your ability to remain calm under pressure is crucial. During the interview, share examples of how you've handled stressful situations in the past, even if they are from different contexts.
✨Highlight Customer Service Skills
Customer service is key in this role. Be prepared to discuss your approach to ensuring guests feel safe and comfortable. Think of specific instances where you went above and beyond for someone.
✨Demonstrate Problem-Solving Abilities
The job requires quick thinking and problem-solving skills. Prepare to talk about challenges you've faced and how you resolved them, especially in a hospitality or service environment.
✨Emphasise Flexibility and Reliability
With fixed hours over two days, it's important to show that you're reliable and can commit to the schedule. Discuss your availability and any previous experiences that demonstrate your dependability.