Hotel Manager: Lead Guest Experience & Operations in Manchester
Hotel Manager: Lead Guest Experience & Operations

Hotel Manager: Lead Guest Experience & Operations in Manchester

Manchester Full-Time 42000 - 44000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences at a top hotel.
  • Company: Join a leading UK hotel chain known for its commitment to excellence.
  • Benefits: Enjoy a competitive salary, perks, and a focus on diversity and inclusion.
  • Why this job: Make a real difference in hospitality while developing your leadership skills.
  • Qualifications: Management experience in hospitality and strong communication skills required.
  • Other info: Be part of a vibrant team with opportunities for growth and development.

The predicted salary is between 42000 - 44000 £ per year.

A leading UK hotel chain is seeking a Hotel Manager for their Manchester Airport location. This role involves leading a hospitality team to ensure exceptional guest experiences while maintaining high service standards and safety protocols.

The ideal candidate will have:

  • Management experience in hospitality
  • Strong leadership and communication skills
  • A passion for customer service

The position offers a salary of £42,000 - £44,000, alongside various perks and a commitment to diversity and inclusion.

Hotel Manager: Lead Guest Experience & Operations in Manchester employer: Whitbread PLC

Join a leading UK hotel chain as a Hotel Manager at our Manchester Airport location, where we prioritise exceptional guest experiences and foster a vibrant work culture. With a competitive salary of £42,000 - £44,000, you will benefit from various perks, ongoing professional development opportunities, and a strong commitment to diversity and inclusion, making this an ideal environment for passionate hospitality professionals looking to grow their careers.
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Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Manager: Lead Guest Experience & Operations in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at or know about the hotel chain you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!

✨Tip Number 2

Prepare for the interview by researching the hotel’s values and recent news. We want you to show that you’re not just another candidate; you’re genuinely interested in their mission and ready to lead a team that aligns with it.

✨Tip Number 3

Practice your leadership stories! Think of specific examples where you’ve led a team to success or handled a tricky guest situation. We all love a good story, and it’ll help you stand out during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re committed to diversity and inclusion, so we want to see a wide range of candidates bringing their unique experiences to the table.

We think you need these skills to ace Hotel Manager: Lead Guest Experience & Operations in Manchester

Leadership Skills
Communication Skills
Customer Service
Team Management
Operational Management
Service Standards
Safety Protocols
Hospitality Management
Problem-Solving Skills
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific examples of how you've created exceptional guest experiences in the past – this will show us that you truly understand what it means to lead a team in this field.

Highlight Your Leadership Skills: We want to see how you've successfully managed teams before. In your application, mention any leadership roles you've held and the impact you've made. Use clear examples to demonstrate your ability to inspire and motivate others in a fast-paced environment.

Tailor Your Application: Make sure to customise your application to fit the Hotel Manager role. Use keywords from the job description, like 'guest experience' and 'service standards', to show us that you’re the perfect match for our Manchester Airport location.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!

How to prepare for a job interview at Whitbread PLC

✨Know Your Guest Experience

Familiarise yourself with the hotel’s guest experience philosophy. Be ready to discuss how you can enhance guest satisfaction and share examples from your past roles where you’ve successfully improved service standards.

✨Showcase Your Leadership Skills

Prepare to talk about your management style and how you motivate a team. Think of specific instances where you’ve led a team through challenges, ensuring high performance and morale, especially in a hospitality setting.

✨Understand Safety Protocols

Since safety is crucial in hospitality, brush up on relevant safety protocols and regulations. Be prepared to discuss how you would implement and uphold these standards in your role as Hotel Manager.

✨Emphasise Diversity and Inclusion

With a commitment to diversity and inclusion, think about how you can contribute to this culture. Share your experiences in fostering an inclusive environment and how it positively impacts guest experiences and team dynamics.

Hotel Manager: Lead Guest Experience & Operations in Manchester
Whitbread PLC
Location: Manchester
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  • Hotel Manager: Lead Guest Experience & Operations in Manchester

    Manchester
    Full-Time
    42000 - 44000 £ / year (est.)
  • W

    Whitbread PLC

    10,000+
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