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- Tasks: Assist guests with check-in and provide exceptional customer service.
- Company: Join a leading hospitality company at Luton Airport Premier Inn.
- Benefits: Earn up to £12.56 per hour with a permanent position.
- Why this job: Be part of a welcoming team and make guests feel at home.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Diverse applicants are encouraged to apply for this inclusive role.
The predicted salary is between 22 - 25 £ per hour.
A leading hospitality company is seeking a dedicated Reception Team Member for their Luton Airport Premier Inn. This permanent position offers a competitive pay rate of up to £12.56 per hour and requires 40 hours of work per week.
As a receptionist, you will use your passion for customer service to assist guests and be part of the UK's leading hospitality business. Inclusive and welcoming, this role encourages diverse applicants from all backgrounds.
Airport Hotel Receptionist — Guest Service Pro in Luton employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Hotel Receptionist — Guest Service Pro in Luton
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. This will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking smart and professional to demonstrate that you take the role seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team directly.
We think you need these skills to ace Airport Hotel Receptionist — Guest Service Pro in Luton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping guests shine through. Share any relevant experiences that highlight your customer service skills, as this is key for us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Airport Hotel Receptionist role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Authenticity is important to us, and it helps us see how you’d fit into our team.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research the hospitality company and its values. Understanding their commitment to customer service and inclusivity will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Reception Team Member, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation effectively.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for reception roles, such as handling complaints or managing busy periods. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of representing the hotel well.