At a Glance
- Tasks: Lead UX research to enhance digital customer experiences and influence product direction.
- Company: Whitbread PLC, a leader in the hospitality industry focused on customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to innovation and customer-centric solutions.
- Why this job: Make a real impact by championing the voice of the customer in digital products.
- Qualifications: Experience in UX research and strong collaboration skills with cross-functional teams.
The predicted salary is between 55000 - 65000 £ per year.
Whitbread PLC is seeking an experienced User Experience Researcher to champion the voice of the customer across our digital products and journeys. You will partner with Product Managers, Designers, Engineers and Commercial stakeholders to uncover needs, validate solutions and influence future directions. Working within the Digital Product team, you’ll plan and conduct qualitative and quantitative research activities, translate findings into actionable recommendations, and help shape product.
Lead UX Researcher – Digital Customer Experience in London employer: Whitbread PLC
Whitbread PLC is an excellent employer, offering a vibrant work culture where fun and hospitality thrive. As a Restaurant Team Member at The Warrener in Thetford, you'll enjoy competitive pay, comprehensive training, and valuable employee benefits, all while being part of a supportive team that values your growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Researcher – Digital Customer Experience in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Whitbread PLC for a Lead UX Researcher – Digital Customer Experience, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Whitbread PLC before they go live!
We think you need these skills to ace Lead UX Researcher – Digital Customer Experience in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead UX Researcher – Digital Customer Experience at Whitbread PLC, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Whitbread PLC does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Whitbread PLC. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Whitbread PLC.
How to prepare for a job interview at Whitbread PLC
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Whitbread PLC, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Whitbread PLC might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Whitbread PLC!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Whitbread PLC is looking for.
