At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a pension scheme.
- Other info: Enjoy a clear career path and supportive training from day one.
- Why this job: Be the friendly face of Premier Inn and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 11 - 14 £ per hour.
Come and be a Receptionist at Premier Inn in Newport Wales (M4, J24). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £12.56 per hour
Contract Type: Permanent - we don't do zero hours contracts!
Hours: 16 hours per week across 2 days - evenings and weekends included
Location: Premier Inn Newport Wales (M4, J24), Coldra Junction, Chepstow Road, Langstone, NP18 2NX
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do: Join our team at Premier Inn Newport Wales (M4, J24) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Reception Team Member in Llanwern employer: Whitbread PLC
Whitbread is an exceptional employer, offering a vibrant work culture where your customer service skills can shine as a Reception Team Member at our Premier Inn in Newport, Wales. With a commitment to employee growth through comprehensive training and clear career paths, plus fantastic benefits like discounts on accommodation and meals, you'll find a rewarding and supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Llanwern
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Think about scenarios you might encounter and how you'd handle them. A little role-play with a friend can go a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to see your application directly, so head over to the Whitbread careers page. It’s the best way to ensure your application gets noticed and you’re one step closer to joining our team!
We think you need these skills to ace Reception Team Member in Llanwern
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight any previous customer service experience and how it relates to being a Receptionist at Premier Inn. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants get straight to the heart of their experiences and skills without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Whitbread and Premier Inn. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or work in a team. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hotel’s professional image.
