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- Tasks: Welcome guests with a warm personality and ensure top-notch service.
- Company: Leading hospitality business known for exceptional guest experiences.
- Benefits: Earn up to £12.56 per hour, plus discounts and a company pension.
- Why this job: Join a vibrant team and make a difference in guest experiences.
- Qualifications: Passion for service and availability for evenings and weekends.
- Other info: Flexible 16-hour work week with opportunities for growth.
The predicted salary is between 11 - 13 £ per hour.
A leading hospitality business is looking for a Reception Team Member at their Newport location. You will embody customer service excellence, welcoming guests with a warm personality and ensuring quality by collaborating with the housekeeping team.
The role offers 16 hours per week, competitive pay of up to £12.56 per hour, and a range of benefits including discounts and a company pension.
Ideal candidates will have a passion for service and the ability to work evenings and weekends.
Evenings & Weekend Receptionist — Guest Experience in Llanwern employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evenings & Weekend Receptionist — Guest Experience in Llanwern
✨Tip Number 1
Make sure to showcase your personality during the interview! We want to see that warm, welcoming vibe you bring to customer service. Practice answering common questions with a friendly tone to really stand out.
✨Tip Number 2
Research the company before your interview. Knowing their values and what they stand for will help us connect your passion for service to their mission. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This is your chance to show your enthusiasm for the role and learn more about how you can contribute to the guest experience. It’s all about that two-way conversation.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We keep an eye on applications that come directly from there, so make sure to highlight your relevant experience and passion for hospitality when you do.
We think you need these skills to ace Evenings & Weekend Receptionist — Guest Experience in Llanwern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm personality shine through! We want to see how you embody customer service excellence, so don’t be shy about sharing your passion for hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your background aligns with the role of a Reception Team Member, so be specific about your skills and experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Newport location!
How to prepare for a job interview at Whitbread PLC
✨Show Your Passion for Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this will resonate with the hospitality business's focus on service excellence.
✨Know the Company and Its Values
Do a bit of research on the hospitality business before your interview. Understanding their mission, values, and what sets them apart will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Team Collaboration Skills
Since the role involves working closely with the housekeeping team, be prepared to discuss your experience in teamwork. Highlight instances where you've successfully collaborated with others to enhance guest experiences or resolve issues.
✨Prepare for Common Receptionist Scenarios
Think about typical situations a receptionist might face, such as handling guest complaints or managing busy check-in times. Practising your responses to these scenarios can help you feel more confident and ready to impress during the interview.