At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with discounts and a pension scheme.
- Other info: Immediate start with flexible working options and career growth opportunities.
- Why this job: Be the friendly face of Premier Inn and make guests feel at home.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 10 - 13 € per hour.
We're currently recruiting in our Maidstone (West Malling) Premier Inn. Working 10 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Maidstone (West Malling). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Join our team at Premier Inn Maidstone (West Malling) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Pension and saving schemes: Company pension and save as you earn scheme.
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Ground Floor Team Member in Kings Hill employer: Whitbread PLC
Join Premier Inn in Maidstone (West Malling) as a Ground Floor Team Member and experience a vibrant work culture that prioritises inclusivity and personal growth. With flexible working options, comprehensive training, and generous employee benefits including discounts and complimentary meals, you'll find a supportive environment that values your unique contributions and encourages career advancement within the UK's leading hospitality business.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Kings Hill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Be yourself! Premier Inn is looking for friendly faces, so let your personality shine through. Don’t be afraid to show your fun side and how you can contribute to creating a warm atmosphere for guests.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows that you’re proactive and ready to join the team at Premier Inn Maidstone (West Malling).
We think you need these skills to ace Ground Floor Team Member in Kings Hill
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you don't have direct experience, think about how your past roles can relate to being a Front of House Team Member.
Keep It Simple:Don’t overcomplicate things! Use clear and concise language in your application. We appreciate straightforwardness, so get to the point while still being friendly and engaging.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our amazing team at Premier Inn!
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you enjoy making people feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values, especially their commitment to inclusivity and diversity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, focusing on real-life examples that demonstrate your skills and approach to customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
