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For Companies At a Glance
- Tasks: Manage relationships with Travel Management Companies and drive business growth.
- Company: Join Whitbread, the UK's largest hospitality business with over 1,200 hotels and restaurants.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive workplace culture.
- Why this job: Be part of a top employer known for inclusion and making experiences special for guests.
- Qualifications: Experience in travel industry sales or account management is essential.
- Other info: Opportunity to represent Premier Inn at trade shows and engage with international teams.
The predicted salary is between 32000 - 37000 £ per year.
We are looking to hire a Travel Management Company Manager (TMC Manager). At Premier Inn we have many channels, business to consumer (B2C), Business to Business (B2B), working with Leisure Tours Companies and also working with Travel Management Companies – all to do with booking hotel rooms for Premier Inn.
The purpose of this role is to be an account manager/relationship manager with the number of TMCs that you’ll work with. Your remit will be to develop account plans with the TMC businesses assigned; ensuring that we are hitting the growth targets we have set.
Part of your role will also be to hunt down new business within your current accounts and source new connections across the TMC landscape. You’ll do this by understanding the current business and the opportunities available to go after. You’ll also be going through and agreeing contract renewals and revisions; working with the Head of Indirect Sales and the wider team to achieve this.
There will be a requirement to hold quarterly and annual reviews to analyse business trends as well as creating monthly reports. There will also be the opportunity to represent Premier Inn hotels at Trade Shows, usually between 3 and 5 per year.
You will look after a handful of medium to large accounts which have multiple £m worth of revenue to Premier Inn. The TMC companies are likely to have international presence, and your accounts may be across UKI and will require engagement with the German account team.
We are looking for someone who has travel industry experience, either within the supplier/TMC ecosystem or as a corporate buyer at a corporate company; working in some kind of relationship management, account management or sales experience. You’ll also need to be comfortable with using, interpreting information and data to understand trends, patterns and opportunities and keeping up to date with changes and developments within business travel.
Indirect sales - TMC Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect sales - TMC Manager
✨Tip Number 1
Network within the travel industry, especially with professionals who have experience in TMCs. Attend industry events and trade shows to make connections that could lead to job opportunities at Premier Inn.
✨Tip Number 2
Familiarise yourself with the latest trends and developments in business travel. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or relationships in previous roles. Highlight your ability to drive growth and develop strategic plans, as these are key aspects of the TMC Manager role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to identify trends and opportunities in past positions. This will be crucial for the role, as you'll need to analyse business trends and create reports.
We think you need these skills to ace Indirect sales - TMC Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly in relationship management or account management. Use specific examples that demonstrate your ability to develop account plans and achieve growth targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the TMC landscape and your experience in managing accounts. Mention your familiarity with data interpretation and how it can help identify trends and opportunities for Premier Inn.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as negotiation, communication, and analytical skills. Provide examples of how you've successfully used these skills in previous roles, especially in the context of the travel industry.
Show Enthusiasm for the Company: Research Premier Inn and mention specific reasons why you want to work there. Highlight their commitment to inclusion and their reputation in the hospitality industry, and explain how your values align with theirs.
How to prepare for a job interview at Whitbread PLC
✨Know Your TMC Landscape
Familiarise yourself with the current trends and key players in the Travel Management Company sector. Understanding the competitive landscape will help you discuss how you can contribute to Premier Inn's growth and identify potential opportunities during your interview.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences that highlight your ability to manage relationships effectively. Discuss how you've developed account plans or nurtured client relationships, as this role heavily relies on strong interpersonal skills.
✨Data-Driven Decision Making
Be ready to talk about how you've used data to inform your strategies in previous roles. Highlight your experience in analysing business trends and how you’ve leveraged insights to drive growth or improve client satisfaction.
✨Prepare for Trade Show Representation
Since you'll represent Premier Inn at trade shows, think about how you would approach networking and promoting the brand. Prepare a few talking points about what makes Premier Inn unique and how you would engage potential clients at these events.
