At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a vibrant hotel environment.
- Company: A top hospitality company in the UK known for its inclusive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Join us to elevate guest experiences and develop your leadership skills.
- Qualifications: Experience in retail or customer service, with strong leadership and communication abilities.
- Other info: Diverse and welcoming workplace with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality company in the UK seeks a hotel team leader to manage a high-performing team ensuring exceptional guest experiences. The ideal candidate has experience in retail or customer-facing roles, excellent leadership, and communication skills.
Responsibilities include:
- Managing hotel operations
- Training team members
- Maintaining health and safety standards
We value diversity and welcome applicants from all backgrounds for this inclusive role.
Hotel Duty Manager — Flexible, Elevate Guest Experience employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager — Flexible, Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Duty Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and team management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles. This will help you stand out as a candidate who can elevate the guest experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hotel Duty Manager — Flexible, Elevate Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to elevate guest experiences, as this will resonate with us.
Highlight Your Leadership Skills: We’re looking for someone who can lead a team effectively. Make sure to include examples of how you've successfully managed or trained others in previous roles. This will show us that you have what it takes to be a Hotel Duty Manager.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your background aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Whitbread PLC
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Hotel Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can elevate guest experiences through effective team management.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest complaints. Think of specific situations you've encountered in previous roles and how you managed them. This will showcase your practical experience and readiness for the role.
✨Emphasise Your Commitment to Diversity and Inclusion
Since the company values diversity, be prepared to discuss how you can contribute to an inclusive environment. Share any relevant experiences or initiatives you've been involved in that promote diversity within a team or workplace.