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- Tasks: Lead a team to create a welcoming and safe hotel experience for guests.
- Company: Join a leading hospitality company with a focus on customer service.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a supportive work environment.
- Why this job: Make a difference in guests' experiences while developing your leadership skills.
- Qualifications: Retail or management experience is preferred for this dynamic role.
- Other info: Permanent position with opportunities for career growth in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality company seeks a Duty Manager at their Premier Inn in Edinburgh. In this role, you will lead a dedicated team to ensure a welcoming and safe hotel experience. With a focus on customer service and team leadership, you'll manage operations while ensuring high health and safety standards.
Ideal for candidates with retail or management experience, this permanent position offers a competitive pay rate and comprehensive benefits.
Hotel Duty Manager - Edinburgh: Lead Team, Delight Guests employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager - Edinburgh: Lead Team, Delight Guests
✨Tip Number 1
Get to know the company culture! Research the Premier Inn and understand their values. When you walk into that interview, show us how your leadership style aligns with their mission to delight guests.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. We want you to feel confident when discussing your retail or management experience and how it can benefit the team.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you come in for your interview. It shows us you’re serious about leading our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and reinforces your commitment to providing excellent customer service.
We think you need these skills to ace Hotel Duty Manager - Edinburgh: Lead Team, Delight Guests
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience leading a team. We want to see how you've motivated others and created a positive environment, especially in hospitality settings.
Customer Service is Key: Emphasise your customer service experience in your application. We love candidates who can demonstrate their ability to delight guests and handle any challenges that come their way with a smile.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Duty Manager role at our Premier Inn.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Edinburgh.
How to prepare for a job interview at Whitbread PLC
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company and its values. Understand their approach to customer service and how they maintain high health and safety standards. This will show your genuine interest and help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare specific examples of how you've motivated a team or resolved conflicts. This will demonstrate your capability to lead effectively in a busy hotel environment.
✨Emphasise Customer Service Excellence
Customer service is key in hospitality. Think of situations where you went above and beyond for a guest or handled a difficult situation. Share these stories during your interview to highlight your commitment to delighting guests and ensuring a welcoming atmosphere.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
