Hotel - Duty Manager

Hotel - Duty Manager

Blackpool Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the hotel team, ensuring exceptional guest experiences and smooth operations.
  • Company: Join a vibrant hotel known for its welcoming atmosphere and top-notch service.
  • Benefits: Enjoy flexible hours, employee discounts, and opportunities for career growth.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
  • Qualifications: Previous hospitality experience and strong leadership skills are a must.
  • Other info: This role offers a chance to make a real impact in a fast-paced environment.

The predicted salary is between 30000 - 42000 £ per year.

Hotel - Duty Manager employer: Whitbread PLC

As a Duty Manager at our esteemed hotel, you will be part of a dynamic team that values excellence in service and employee well-being. We offer competitive benefits, a supportive work culture that encourages collaboration and innovation, and ample opportunities for professional growth within the hospitality industry. Join us in a vibrant location where your contributions are recognized, and you can truly make a difference in creating memorable experiences for our guests.
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Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Make sure to highlight your leadership skills during the interview. As a Duty Manager, you'll be responsible for overseeing staff and ensuring smooth operations, so showcasing your experience in managing teams will set you apart.

✨Tip Number 2

Familiarize yourself with our hotel’s values and mission. Understanding what we stand for will help you align your answers with our culture and demonstrate that you're a great fit for our team.

✨Tip Number 3

Prepare examples of how you've handled difficult situations in the past. As a Duty Manager, you'll face challenges daily, so being able to discuss your problem-solving skills will impress us.

✨Tip Number 4

Show your passion for hospitality! We love candidates who are genuinely excited about providing excellent service and creating memorable experiences for guests. Let your enthusiasm shine through!

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Excellence
Conflict Resolution
Time Management
Team Coordination
Problem-Solving Skills
Attention to Detail
Communication Skills
Operational Management
Financial Acumen
Multitasking Abilities
Knowledge of Hospitality Software
Staff Training and Development
Crisis Management

Some tips for your application 🫡

Understand the Role: Familiarize yourself with the responsibilities of a Duty Manager in a hotel setting. Highlight your experience in managing staff, handling guest complaints, and ensuring smooth operations.

Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality management. Include specific examples of how you've successfully managed teams or improved guest satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work for this particular hotel and how your skills align with their values.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are professionally formatted.

How to prepare for a job interview at Whitbread PLC

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed staff in the past, resolved conflicts, or improved team performance.

✨Demonstrate Customer Service Excellence

Highlight your commitment to providing outstanding customer service. Share specific instances where you went above and beyond to ensure guest satisfaction, as this is crucial in the hospitality industry.

✨Know the Hotel's Operations

Familiarize yourself with the hotel's operations, including its services, amenities, and any recent news. This shows your genuine interest in the position and helps you answer questions more effectively.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Duty Manager and how you would handle them, demonstrating your critical thinking abilities.

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  • Hotel - Duty Manager

    Blackpool
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-02

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    Whitbread PLC

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