At a Glance
- Tasks: Lead the hotel team to ensure a welcoming and safe experience for guests.
- Company: Join Premier Inn, a leading hotel brand known for its friendly service.
- Benefits: Enjoy immediate start opportunities and gain valuable retail experience.
- Why this job: Be part of a dynamic team that values collaboration and guest satisfaction.
- Qualifications: Retail experience is relevant; strong leadership skills are a plus.
- Other info: This role offers a chance to grow in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
Come and be a Duty Manager at Premier Inn in Hemel Hempstead Central. Manage a winning partnership between our leadership and housekeeping teams to make sure all aspects of the hotel experience are welcoming, safe and brilliant. Immediate start – retail experience relevant.
Hotel - Duty Manager employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarize yourself with the Premier Inn brand and its values. Understanding what makes their hotel experience unique will help you align your management style with their expectations.
✨Tip Number 2
Highlight any previous experience in retail or hospitality during your conversations. Being able to discuss specific scenarios where you managed teams or improved customer experiences can set you apart.
✨Tip Number 3
Prepare to discuss how you would handle common challenges in hotel management, such as guest complaints or team conflicts. Showing that you have a proactive approach will impress the hiring team.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Manager position at Premier Inn. Understand the key responsibilities and skills required, such as managing teams and ensuring a welcoming hotel experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any retail or hospitality experience you have. Provide specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
Showcase Leadership Skills: Demonstrate your leadership abilities in your application. Mention instances where you've led a team, resolved conflicts, or implemented changes that enhanced service quality.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Premier Inn. Use language that aligns with their focus on creating a welcoming and safe environment for guests.
How to prepare for a job interview at Whitbread PLC
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Highlight Your Customer Service Experience
Since the role involves ensuring a welcoming hotel experience, be ready to discuss your retail or customer service background. Share specific instances where you went above and beyond for a guest or customer.
✨Understand Hotel Operations
Familiarize yourself with the day-to-day operations of a hotel. Be prepared to discuss how you would handle various situations, such as guest complaints or staff scheduling, to show your readiness for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.