At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Other info: Flexible working options and clear career progression available.
- Why this job: No experience needed; start your career in a fun, inclusive environment.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting in our Portsmouth (Havant) Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Portsmouth (Havant). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Join our team at Premier Inn Portsmouth (Havant) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Pension and saving schemes: Company pension and save as you earn scheme.
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Ground Floor Team Member in Havant employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Havant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and presentable can make a great first impression. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the opportunities we have at Premier Inn and find the perfect fit for you.
We think you need these skills to ace Ground Floor Team Member in Havant
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to customise your application for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people smile!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, so we can easily see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values, especially their commitment to inclusivity and diversity. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, focusing on real-life examples that demonstrate your skills and approach to customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.