Reception & Guest Services Associate (Flexible Hours) in Halifax
Reception & Guest Services Associate (Flexible Hours)

Reception & Guest Services Associate (Flexible Hours) in Halifax

Halifax Part-Time 24000 - 36000 £ / year (est.) No home office possible
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Whitbread PLC

At a Glance

  • Tasks: Support guests with check-in and handle customer inquiries for a memorable stay.
  • Company: Leading hospitality business with a focus on inclusivity and personal growth.
  • Benefits: Training, meal and stay discounts, plus a free breakfast for new joiners.
  • Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
  • Qualifications: Excellent communication skills and a passion for customer service.
  • Other info: Flexible hours to fit around your studies or commitments.

The predicted salary is between 24000 - 36000 £ per year.

A leading hospitality business is seeking a Receptionist for its Premier Inn in Halifax. The successful candidate will support guests with check-in and customer inquiries, ensuring their stay is as enjoyable as possible. This role emphasizes excellent customer service and welcomes applications from diverse backgrounds.

Benefits include:

  • Training
  • Discounts on meals and stays
  • Complimentary breakfast for new joiners

Join a company that values inclusivity and personal growth.

Reception & Guest Services Associate (Flexible Hours) in Halifax employer: Whitbread PLC

Join a leading hospitality business that prioritises inclusivity and personal growth, offering flexible hours for the Reception & Guest Services Associate role at our Premier Inn in Halifax. Enjoy a supportive work culture with comprehensive training, generous discounts on meals and stays, and a complimentary breakfast for new joiners, making it an excellent place to develop your career while ensuring guests have a memorable experience.
Whitbread PLC

Contact Detail:

Whitbread PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Guest Services Associate (Flexible Hours) in Halifax

✨Tip Number 1

Make sure to research the company before your interview. Knowing about their values, like inclusivity and personal growth, will help you connect with the interviewer and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about supporting guests and ensuring they have a great stay, think of examples from your past experiences where you went above and beyond for someone.

✨Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Wear something smart and approachable to show that you take the opportunity seriously and are ready to represent the brand well.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Reception & Guest Services Associate (Flexible Hours) in Halifax

Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Multitasking

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.

Highlight Customer Service Experience: Make sure to emphasise any previous customer service roles you've had. We love candidates who understand the importance of making guests feel welcome and valued, so share those experiences!

Tailor Your Application: Don’t just send out the same application everywhere. Tailor it to us! Mention why you’re excited about working at Premier Inn and how you align with our values of inclusivity and personal growth.

Check for Errors: Before hitting send, give your application a good proofread. Typos and errors can make a bad impression, and we want to see your best work. Take your time and ensure everything is polished!

How to prepare for a job interview at Whitbread PLC

✨Know the Company

Before your interview, take some time to research the Premier Inn and its values. Understanding their commitment to customer service and inclusivity will help you align your answers with what they’re looking for.

✨Showcase Your Customer Service Skills

As a Reception & Guest Services Associate, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided excellent customer service, resolved issues, or went above and beyond to ensure satisfaction.

✨Practice Common Interview Questions

Think about questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how the company supports personal growth. This shows your genuine interest in the role and the company.

Reception & Guest Services Associate (Flexible Hours) in Halifax
Whitbread PLC
Location: Halifax
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