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- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and comfortable.
- Company: Join Whitbread Plc, a leading hospitality company with a focus on guest satisfaction.
- Benefits: Earn up to £13.06 per hour, enjoy a benefits card, pension schemes, and free breakfast for two.
- Why this job: Make a difference in guests' experiences while working in a fun and dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
The predicted salary is between 13 - 13 £ per hour.
Whitbread Plc is seeking a Receptionist for the Blackpool (North Pier) Premier Inn. In this role, you will be the welcoming face of the hotel, ensuring guests feel at ease from check-in through excellent customer service.
Key responsibilities include:
- Checking guests in
- Collaborating with the housekeeping team to maintain high standards
The position offers a pay rate of up to £13.06 per hour and includes benefits such as a Whitbread Benefits card, pension schemes, and complimentary breakfast for two upon joining.
Guest-Focused Receptionist (15h) – Blackpool, Breakfast & Perks employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Focused Receptionist (15h) – Blackpool, Breakfast & Perks
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what Whitbread stands for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a guest-focused role. Choose an outfit that reflects professionalism while still being comfortable enough for a busy reception environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest-Focused Receptionist (15h) – Blackpool, Breakfast & Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to making guests feel welcome.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the responsibilities of a receptionist. We love seeing how your past roles have prepared you for this guest-focused position!
Highlight Customer Service Skills: Since this role is all about excellent customer service, be sure to emphasise any previous experience you have in hospitality or customer-facing roles. We’re looking for those who can create a warm and inviting atmosphere for our guests.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Whitbread PLC
✨Know the Company
Before your interview, take some time to research Whitbread Plc and the Premier Inn brand. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest-Focused Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere and handle challenges effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you’ll be the face of the hotel!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your expectations.