At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive environment with great perks and discounts.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Wells (Somerset). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £13.06 per hour
CONTRACT TYPE Permanent – we don’t do zero hours contracts!
HOURS 20 hours per week
LOCATION Premier Inn Wells (Somerset) Rowdens Road, Wells, Somerset, BA5 1UA
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Wells (Somerset) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member employer: Whitbread PLC
At Premier Inn in Wells (Somerset), we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you’ll find a rewarding environment that encourages personal and professional growth while enjoying the charm of Somerset.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or checking in a guest, be ready to showcase how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make the application process as smooth as possible for you. By applying directly on our site, you’ll have access to all the latest roles and updates, plus it shows us you’re keen to join the team at Premier Inn Wells!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you’d make our guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly related to hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple:We appreciate a straightforward application. Stick to clear language and avoid jargon. Just be yourself and communicate why you’re excited about joining us at Premier Inn Wells!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us. Plus, it shows you’re keen to join the Premier Inn family!
How to prepare for a job interview at Whitbread PLC
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Smile, make eye contact, and engage with the interviewer to show that you’re approachable and ready to welcome guests.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great service, whether in a job or in everyday life. Share specific examples that demonstrate your ability to help others and create a positive experience, as this is crucial for the role.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress the interviewer but also help you understand how you can contribute to their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to demonstrate your enthusiasm!
